Install Sales Coordinator

Socket.dev; Lecanto (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Life insurance

Short & Long Term Disability

401(k) plan

Vacation, Sick & Holiday pay

Health Savings Account

Job summary

Tibbetts Lumber Co. LLC in Lecanto, FL is seeking a qualified Install Sales Coordinator to organize installation and service activities within the Install Department.

You will schedule jobs, coordinate crews, and ensure projects are prepared, scheduled, completed, and invoiced on time. The role supports installers, subcontractors, sales teams, and homeowners, manages job entry in MJR, communicates updates, and helps resolve scheduling conflicts while maintaining accurate records and adherence to

Qualifications

• One year technical certificate or 3–4 years related experience.
• Ability to read and interpret plans and work orders.
• Experience with scheduling systems and email communication.
• Experience in install coordination or building materials preferred.
• Knowledge of MJR or BisTrack is a bonus.

Responsibilities

• Coordinate and schedule pre-walks, installs, and warranty appointments.
• Enter and track jobs in My Job Ready (MJR) and maintain updates.
• Communicate job details to installers, subcontractors, sales, and homeowners.
• Maintain records of installations, service calls, and warranties.
• Provide install schedules to store locations and approve installer invoices.

Skills

Organizational skills

Communication skills

Scheduling software

Install coordination experience

Reading plans

MJR/BisTrack experience

Education

Technical certificate

Tools

MJR

BisTrack

Job description

Description

Tibbetts Lumber Co. LLC, a growing lumber and building materials company, is seeking a qualified Install Sales Coordinator. This position schedules and coordinates all installation and service-related activities within the Install Department. The coordinator ensures projects are prepared accurately, scheduled efficiently, completed, and invoiced on time, while supporting installers, subcontractors, sales teams, and homeowners.

Essential Duties and Responsibilities

• Coordinate and schedule pre-walks, post-walks, exterior door installs, trim installs, window installs, siding installs, lockouts, tech service calls, install service calls, and homeowner warranty appointments.
• Schedule all installs, service calls, install service calls, and homeowner warranties in My Job Ready (MJR),ensuring accurate job entry and timely follow-up.
• Ensure notes and pictures are imported into MJR, along with detailed information including builder name, construction manager, contact information, gate codes, and homeowner details.
• Review work orders, plans, and material requirements before scheduling to ensure job readiness.
• Communicate job details, updates, and changes to installers, subcontractors, sales staff, and homeowners.
• Maintain accurate records of scheduled work, completed installations, service calls, and warranty requests.
• Provide install schedules to each store location to ensure all have current and accurate installation timelines.
• Receive, review, and provide initial approval for installer invoices.
• Assist with resolving scheduling conflicts, missing materials, and job -readiness issues.
• Support compliance with company standards, installation requirements, and safety guidelines.
• Provide timely responses to homeowner warranty inquiries and service needs.
• Serve as a point of contact for escalated scheduling issues and departmental coordination.

Requirements

• Strong organizational and communication skills.
• Experience in install coordination or building materials preferred.
• Ability to read and interpret plans and work orders.
• Proficiency with scheduling systems and email communication.
• One (1) year technical certificate or three to four (3-4) years related experience, or equivalent combination of education and experience.
• Prior experience in a coordination role preferred.
• Experience with MJR and BisTrack systems is a bonus.

Benefits:

Tibbetts Lumber offers an excellent benefits package to our employees including:

• Competitive wages
• Medical insurance
• Dental insurance
• Life insurance
• Short & Long Term Disability
• 401(k) plan
• Vacation, Sick & Holiday pay
• Health Savings Account

Legal Disclosures:

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.