Install Sales Coordinator

TIBBETTS LUMBER CO LLC; Lecanto (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Life insurance

Short & Long Term Disability

401(k) plan

Vacation, Sick & Holiday pay

Health Savings Account

Job summary

Tibbetts Lumber Co. LLC seeks an Install Sales Coordinator to organize and oversee installation and service activities within the Install Department.

You will ensure projects are prepared, scheduled efficiently, completed, and invoiced on time while supporting installers, subcontractors, sales teams, and homeowners. The role requires strong organizational and communication skills, experience in install coordination or building materials, and proficiency with scheduling systems like MJR.

Qualifications

• One (1) year technical certificate or 3–4 years related experience.
• Strong organizational and communication skills.
• Ability to read and interpret plans and work orders.
• Proficiency with scheduling systems and email communication.
• Experience in install coordination or building materials preferred.
• Prior coordination experience preferred.

Responsibilities

• Coordinate and schedule all installs and service-related activities.
• Schedule installs, service calls, and warranties in My Job Ready (MJR).
• Ensure notes and photos and homeowner details are entered into MJR.
• Review work orders and plans to ensure job readiness.
• Communicate updates to installers, subcontractors, sales staff, and homeowners.
• Maintain records of scheduled work and completed installations.
• Provide install schedules to store locations.
• Review and approve installer invoices.
• Assist with scheduling conflicts and material issues.
• Support compliance with standards, requirements, and safety guidelines.
• Respond to homeowner warranty inquiries.
• Escalate scheduling issues as needed.

Skills

Organizational skills

Communication skills

Install coordination

Plan reading

Scheduling software

MJR

BisTrack

Education

One-year technical certificate

Tools

MJR

BisTrack

Job description

Description

Tibbetts Lumber Co. LLC, a growing lumber and building materials company, is seeking a qualified Install Sales Coordinator. This position schedules and coordinates all installation and service-related activities within the Install Department. The coordinator ensures projects are prepared accurately, scheduled efficiently, completed, and invoiced on time, while supporting installers, subcontractors, sales teams, and homeowners.

Essential Duties and Responsibilities

• Coordinate and schedule pre-walks, post-walks, exterior door installs, trim installs, window installs, siding installs, lockouts, tech service calls, install service calls, and homeowner warranty appointments.
• Schedule all installs, service calls, install service calls, and homeowner warranties in My Job Ready (MJR),ensuring accurate job entry and timely follow-up.
• Ensure notes and pictures are imported into MJR, along with detailed information including builder name, construction manager, contact information, gate codes, and homeowner details.
• Review work orders, plans, and material requirements before scheduling to ensure job readiness.
• Communicate job details, updates, and changes to installers, subcontractors, sales staff, and homeowners.
• Maintain accurate records of scheduled work, completed installations, service calls, and warranty requests.
• Provide install schedules to each store location to ensure all have current and accurate installation timelines.
• Receive, review, and provide initial approval for installer invoices.
• Assist with resolving scheduling conflicts, missing materials, and job -readiness issues.
• Support compliance with company standards, installation requirements, and safety guidelines.
• Provide timely responses to homeowner warranty inquiries and service needs.
• Serve as a point of contact for escalated scheduling issues and departmental coordination.

Requirements

• Strong organizational and communication skills.
• Experience in install coordination or building materials preferred.
• Ability to read and interpret plans and work orders.
• Proficiency with scheduling systems and email communication.
• One (1) year technical certificate or three to four (3-4) years related experience, or equivalent combination of education and experience.
• Prior experience in a coordination role preferred.
• Experience with MJR and BisTrack systems is a bonus.

Benefits:

Tibbetts Lumber offers an excellent benefits package to our employees including:

• Competitive wages
• Medical insurance
• Dental insurance
• Life insurance
• Short & Long Term Disability
• 401(k) plan
• Vacation, Sick & Holiday pay
• Health Savings Account

Legal Disclosures:

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.