Install Manager (Bath)

MTM LLC; California; Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k)

Paid time off

Company vehicle

Gas card

Monthly performance incentives

Annual profit sharing

Career development and advancement

Résumé du poste

MTM LLC is seeking an Installation Manager to lead installation operations for a national brand in East Bay, CA. You will coordinate installers, plan projects, ensure quality, and drive customer satisfaction across multiple sites.

The role requires hands-on PM experience in construction, with a focus on window/door installations, safety compliance, and effective collaboration with sales and logistics teams. On-site leadership and travel to job sites are expected.

Qualifications

• 2+ years of construction project management experience, preferably in window and door installation.
• Hands-on installation experience in new construction is highly preferred.
• Bachelor’s degree or equivalent management experience is a plus.
• OSHA 30 and CPR certified.
• Bilingual in English and Spanish is a plus.
• Excellent communication, problem-solving, and organizational skills.

Responsabilités

• Installer Development & Oversight: recruit, onboard, and train installation subcontractors.
• Provide coaching and performance management for installer partners to ensure quality.
• Certify sub-installers in installation procedures, safety protocols, and water management.

Connaissances

Construction project management

Communication skills

Problem-solving

Organizational skills

Bilingual English/Spanish

Formation

Bachelor’s degree or equivalent management experience

Outils

Salesforce

Description du poste

Job description:

Position Overview

Our Client is looking for a driven Installation Manager to join our award-winning team. In this pivotal role, you’ll lead installation operations for a trusted national brand.

You’ll oversee all aspects of new construction installations in East Bay, CA—from installer coordination and project planning to quality control and customer satisfaction. We’re seeking a proactive, service-minded leader who thrives in a fast-paced environment and can manage multiple projects with confidence.

What We Offer

• Competitive salary (based on experience)
• Company vehicle and gas card
• Monthly performance incentives
• Annual profit sharing
• Company-matched 401(k)
• Comprehensive benefits package including:
• - Health, vision, dental, and life insurance
• Career development and advancement opportunities
• Hands-on training and mentoring

Key Responsibilities

Installer Development & Oversight

• Recruit, onboard, and train high-quality installation subcontractors.
• Provide ongoing coaching and performance management for installer partners to ensure consistent quality and adherence to company standards.
• Certify sub-installers in the installation procedures, safety protocols, and water management best practices.

Sales Team Support

• Attend new prospect builder meetings with sales representatives in an effort to win new business.
• Assist with quoting custom and semi-custom installation jobs and provide guidance throughout the sales cycle.

Project Review & Quoting

• Review quotes, labor calculators, and construction plans for accuracy and margin.
• Make necessary adjustments and provide retraining to sales teams as needed.

Project Coordination & Execution

• With the aid of your inside Project Coordinator, develop and maintain installation schedules in collaboration with sales reps, logistics, installers, and third parties for lifts, etc.
• Conduct pre-installation site visits to verify readiness, confirm rough openings, and align with general contractors or superintendents.
• Lead on-site coordination on installation days to ensure quality execution and resolve field issues in real-time.

Post-Installation Oversight

• Conduct thorough post-installation inspections with site superintendents.
• Coordinate rework or service requests, and ensure final sign-offs are obtained.
• Verify installation quality and approve subcontractor invoices based on performance and adherence to standards.

Accessory Management & Change Orders

• Oversee delivery and installation of held accessories, verifying quality and approving related payments.
• Manage change orders, working with contractors and reps to ensure proper billing and documentation.

Team Support

• Assist in onboarding and training of new project managers or service technicians.
• Serve as a liaison between field teams and internal departments to resolve issues and ensure customer satisfaction.

Qualifications

• 2+ years of construction project management experience, preferably in window and door installation.
• Prior hands-on installation experience in new construction is highly preferred.
• Bachelor’s degree or equivalent management experience is a plus.
• OSHA 30 and CPR certified.
• Bilingual in English and Spanish is a plus.
• Excellent communication, problem-solving, and organizational skills.
• Basic computer skills, including knowledge of CRMs such as Salesforce.

Physical Requirements

• Ability to stand, walk, climb, kneel, and lift/move up to 100 lbs.
• Requires regular use of hands, vision (close, distance, color, depth perception), and hearing.
• Work includes physical tasks in varied weather and jobsite conditions.

Work Environment

• Frequently exposed to active construction sites and mechanical hazards.
• Moderate noise levels typical of indoor and outdoor job sites.
• Travel to job sites required; must be comfortable working in both office and field environments.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person