Installation Manager

Bath Concepts Independent Dealers; Portland (OR); On-site; USD 70,000 - 100,000; Full time

Job summary

Bath Concepts Independent Dealers is seeking an experienced Installation Manager to lead our installation teams in Portland, Oregon. This full-time, hands-on leadership role requires a background in construction and quality control to ensure top-tier bath and shower installations and exceptional customer experiences from start to finish.

You will oversee scheduling, crew leadership, contract review, inventory management, and CRM updates while supporting hiring, onboarding, and training of staff.

Qualifications

• 5+ years of installation or construction experience.
• Background in acrylic bath systems.
• Plumbing knowledge (highly preferred).
• Proven leadership and team management skills.
• Quality assurance and customer service experience.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee and schedule all bath system installations.
• Lead and support installation crews, ensuring timely, high-quality workmanship.
• Review customer contracts and coordinate product orders.
• Manage warehouse inventory and vendor relationships.
• Ensure full customer satisfaction and follow-up after installations.
• Conduct regular check-ins with clients and request referrals.
• Handle all permitting, documentation, and CRM updates.
• Support installers with on-site issues and service calls.
• Analyze job costs and service trends for continuous improvement.
• Assist in hiring, onboarding, and training of installation staff.
• Manage calendars for installation scheduling and time-off requests.
• Maintain accurate records of timesheets, receipts, and job completions.

Skills

Leadership

Customer service

Quality assurance

Plumbing

Acrylic bath systems

Job description

Installation Manager – Bath & Shower Remodeling

Bath Concepts Independent Dealers is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath, roofing, siding, and window solutions to homeowners, commercial clients, and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we’ve earned an exceptional reputation for quality craftsmanship in acrylic bath and shower systems—and we bring that same standard to every product we offer.

About the Role

We’re looking for an experienced Installation Manager to lead our installation teams. This is a full-time, hands‑on leadership role ideal for someone with a background in construction, installation, and quality control who’s ready to manage a dynamic team and ensure exceptional customer experiences from start to finish.

Key Responsibilities

• Oversee and schedule all bath system installations
• Lead and support installation crews, ensuring timely, high‑quality workmanship
• Review customer contracts and coordinate product orders
• Manage warehouse inventory and vendor relationships
• Ensure full customer satisfaction and follow‑up after installations
• Conduct regular check‑ins with clients and request referrals
• Handle all permitting, documentation, and CRM updates
• Support installers with on‑site issues and service calls
• Analyze job costs and service trends for continuous improvement
• Assist in hiring, onboarding, and training of installation staff
• Manage calendars for installation scheduling and time‑off requests
• Maintain accurate records of timesheets, receipts, and job completions

What We’re Looking For

• 5+ years of installation or construction experience
• Background in acrylic bath systems
• Plumbing knowledge (highly preferred)
• Proven leadership and team management skills
• Quality assurance and customer service experience
• Valid driver’s license and clean driving record

Compensation & Benefits

• Competitive salary commensurate with experience
• Supportive and professional work environment
• Opportunity for long‑term career growth with a growing company

Join Us!

If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we’d love to hear from you!