Install Department Scheduler & Dispatch Coordinator

D.H. Pace Company, Inc.; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life insurance

Disability

HSA/FSA

Paid time off

Employee discounts

Job summary

DH Pace Company, Inc. in Coppell, TX seeks a Department Coordinator for the Install Department to coordinate field employees and ensure service meets customer expectations. Experience in dispatching or scheduling is a plus, and strong communication is essential for success.

The role offers comprehensive benefits and the opportunity to contribute to a family-owned, industry-leading company with a 100-year legacy. We value reliability, organization, and teamwork in a fast-paced environment.

Qualifications

• Experience in a dispatch or high-volume administrative role is a plus.
• Must have excellent communication skills and focus on customer service.
• Strong time management, organization, and ability to multitask.

Responsibilities

• Schedule technicians to customer job sites and finalize details for processing.
• Ensure COD payments are collected prior to job completion.
• Maintain technicians' schedules and align tickets with materials, billing, and tickets.

Skills

Scheduling

Customer service

Communication

Time management

Tools

Microsoft Office Suite

Job description

DH Pace Company, Inc. in Coppell, TX seeks a Department Coordinator for the Install Department to coordinate field employees and ensure service meets customer expectations. Experience in dispatching or scheduling is a plus, and strong communication is essential for success.

The role offers comprehensive benefits and the opportunity to contribute to a family-owned, industry-leading company with a 100-year legacy. We value reliability, organization, and teamwork in a fast-paced environment.