INSTALL COORDINATOR

Onehourpittsburghpa; Wilmington (DE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

One Hour Heating & Air Conditioning & Benjamin Franklin Plumbing is seeking an Install Coordinator to support HVAC and Plumbing departments. The role ensures installations are scheduled, permitted, completed, and invoiced accurately while delivering an excellent customer experience.

The position emphasizes organization, coordination, and strong communication with customers and internal teams. Benefits include health/dental/vision insurance, 401(k) matching, paid time off, and more.

Qualifications

• Excellent communication and customer service abilities.
• Strong organizational and multitasking skills.
• Proficient with office software and computers.
• Experience in HVAC, plumbing, construction, or home services preferred.

Responsibilities

• Schedule HVAC and plumbing installation jobs.
• Coordinate crews, materials, equipment, and permits.
• Communicate with customers before, during, and after installations.
• Verify job readiness and ensure materials are available.
• Track permits, inspections, and job progress.
• Review installation paperwork for accuracy and completeness.
• Process job starts, final payments, and job closeouts.
• Work with dispatch, field managers, sales, and warehouse teams.
• Maintain installation schedules and production reports.

Skills

Organizational skills

Communication

Multitasking

Customer service

Computer skills

HVAC knowledge

Plumbing knowledge

ServiceTitan

Tools

ServiceTitan

Job description

NOW HIRING

INSTALL COORDINATOR

One Hour Heating & Air Conditioning & Benjamin Franklin Plumbing

We're looking for a highly organized, detail-oriented Install Coordinator to support both our HVAC and Plumbing departments. This position is critical to ensuring installations are scheduled, permitted, completed, and invoiced accurately while delivering an outstanding customer experience.

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

Responsibilities:

• Schedule HVAC and Plumbing installation jobs
• Coordinate crews, materials, equipment, and permits
• Communicate with customers before, during, and after installations
• Verify job readiness and ensure all required materials are available
• Track permits, inspections, and job progress
• Review installation paperwork for accuracy and completeness
• Process job starts, final payments, and job closeouts
• Work closely with dispatch, field managers, sales, and warehouse teams
• Maintain installation schedules and production reports

Qualifications:

• Strong organizational and multitasking skills
• Excellent communication and customer service skills
• Proficient with computers and office software
• Experience in HVAC, Plumbing, Construction, or Home Services preferred
• ServiceTitan experience is a plus

What Success Looks Like:

• Install jobs start on time
• Materials and permits are ready before the job
• Customers are informed and satisfied
• Crews have what they need to succeed
• Jobs are completed, invoiced, and closed accurately