Inspector, Lead

Mashantucket Pequot Tribal Nation; Mashantucket (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Mashantucket Pequot Tribal Nation is seeking a Lead Inspector to serve as on-shift leader, supervising Inspection staff and ensuring integrity, security, and regulatory compliance of all gaming operations. Reporting to the Director of Inspection, you will lead investigations, review findings, monitor activities, and coordinate with casino management and regulatory agencies to resolve compliance issues.

The role requires exceptional integrity, sound judgment, and investigative aptitude, with work

Qualifications

• Exceptional integrity and sound judgment.
• Investigative aptitude and ability to work independently.
• Ability to operate objectively under governmental and public scrutiny.
• Willingness to work nights, weekends, and holidays; may exceed 40 hours.

Responsibilities

• Supervise the Inspection staff during the assigned shift.
• Provide general oversight of gaming operations across casinos.
• Prepare inspection reports and maintain shift documentation.
• Plan and schedule workloads and review Inspector work.
• Conduct preliminary investigations and coordinate with Surveillance and Tribal Police.
• Handle customer complaints and participate in safety and compliance programs.

Skills

Shift leadership

Investigative aptitude

Integrity

Judgment

Independent work

Communication

Resource planning

Training others

Job description

The Lead Inspector serves as the Commission's on-shift leader and is responsible for supervising Inspection staff while ensuring the integrity, security, and regulatory compliance of all gaming operations. Reporting to the Director of Inspection, this position provides operational leadership during assigned shifts, oversees daily inspection activities, and serves as the primary point of contact for addressing compliance concerns and operational issues. The Lead Inspector plays a critical role in protecting Tribal assets and maintaining public confidence in the gaming operation by ensuring compliance with Tribal laws, gaming regulations, Standards of Operation and Management, and Commission policies and procedures. This position leads investigations, reviews inspection findings, monitors gaming activities, and works collaboratively with casino management, regulatory agencies, and internal stakeholders to identify, document, and resolve compliance issues.

This role requires exceptional integrity, sound judgment, investigative aptitude, and the ability to operate objectively and independently in an environment subject to governmental and public scrutiny. Work schedules include nights, weekends, holidays, and may exceed 40 hours per week, including during periods of inclement weather.

• Responsible for supervising the Inspection staff during the assigned shift.
• Providing general oversight of gaming operations throughout all casinos.
• Recording daily activities, time and attendance, and interdepartmental communications in a shift summary.
• Preparing clear, accurate, and timely inspection reports and documentation.
• Handling all first-line employee disciplinary actions.
• Planning and scheduling the workload of all staff members; reviewing Inspector work for accuracy, clarity, and completeness.
• Working collaboratively with other departments during the shift to share information and ensure effective communication and establishing and maintaining professional relationships with casino management.
• Allocating resources to maximize staff efficiency.
• Training Inspectors and other personnel as assigned.
• Recommending changes to rules and regulations to enhance operations or correct errors and deficiencies.
• Conducting preliminary investigations into regulatory violations and suspected criminal activity, including evidence documentation and coordination with Surveillance, Security, Internal Audit, and Tribal Police.
• Receiving and documenting customer complaints, assisting in informal resolutions when appropriate, and conducting formal investigations when complaints are not resolved.
• Participating in safety and compliance programs.
• Appearing as a witness at Commission hearings when necessary.