Inspections Scheduler & Outreach Specialist

Fire Protection Services, LLC; Perry (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

PTO

paid holidays

401(k) with match

Medical, dental, vision, life insured

Growth opportunities

Job summary

Fire Protection Services, LLC in Perry, GA is seeking an Inspections Coordinator to manage recurring inspection scheduling for our Atlanta area clients. This is a high-volume, high-persistence outbound role, driving the calendar and keeping technicians' schedules booked well in advance.

You will build technician schedules, handle customer outreach and onboarding, and maintain accurate records in ServiceTrade and spreadsheets.

Qualifications

• 1-2 years in customer service, dispatch, or scheduling; fire protection or life safety experience preferred.
• Excellent phone communication and persistence; follow-through with next-step actions.
• High attention to detail and strong organizational skills.
• Proficiency with ServiceTrade, Excel, and Google Sheets or ability to learn quickly.

Responsibilities

• Make persistent outbound calls to schedule recurring inspections and keep calendars full.
• Build and maintain technician schedules at least 30 days out with leadership coordination.
• Manage customer email correspondence, ensuring timely responses.
• Support onboarding of new inspection accounts and set up service details.
• Maintain data accuracy in ServiceTrade and Excel/Sheets; provide scheduling support as needed.

Skills

Customer Outreach

Schedule Management

Customer Correspondence

Customer Onboarding

Data Integrity

Administrative Support

Tools

ServiceTrade

Excel

Google Sheets

Job description

Fire Protection Services, LLC in Perry, GA is seeking an Inspections Coordinator to manage recurring inspection scheduling for our Atlanta area clients. This is a high-volume, high-persistence outbound role, driving the calendar and keeping technicians' schedules booked well in advance.

You will build technician schedules, handle customer outreach and onboarding, and maintain accurate records in ServiceTrade and spreadsheets.