Inspection Field Ops Lead - Scheduling & Team Performance

My City Home Inspector; Chattanooga (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

My City Home Inspector in Chattanooga seeks a highly organized Field Operations Manager to lead and support our inspection team, oversee scheduling, training initiatives, and drive field performance.

You will bridge leadership, inspectors, schedulers, and clients to ensure daily operations run smoothly, profitably, and with exceptional customer experiences, while coaching the team and improving systems.

Qualifications

• Leadership or management experience in operations or field services.
• Strong organizational and project management skills.
• Excellent communication and conflict-resolution abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with technology, scheduling software, and operational reporting.
• Valid driver's license and reliable transportation.

Responsibilities

• Directly manage inspectors, team leads, and scheduling personnel.
• Oversee daily scheduling operations to maximize efficiency.
• Coordinate onboarding and training for new inspectors.
• Manage tools, equipment, and field supplies.
• Respond to client concerns and drive issue resolution.
• Reinforce safety practices and licensing compliance.
• Monitor KPIs and maintain performance dashboards.
• Prepare reports for leadership and drive profitability.

Skills

Leadership

Organization

Communication

Project management

Scheduling software

Valid driver's license

Tools

EOS

Job description

My City Home Inspector in Chattanooga seeks a highly organized Field Operations Manager to lead and support our inspection team, oversee scheduling, training initiatives, and drive field performance.

You will bridge leadership, inspectors, schedulers, and clients to ensure daily operations run smoothly, profitably, and with exceptional customer experiences, while coaching the team and improving systems.