Inspection Center Lead – Parts Quality & Team Coach

Carvana; Old Hickory (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401K with company match

Student loan payments

Vehicle discount program

Pet benefits

Wellness program

Skill development opportunities

Promotions from within

Job summary

Carvana in Tennessee is looking for a Line Lead to supervise a team of hourly associates in our Inspection Center, ensuring high production and quality standards.

You will mentor staff, monitor daily goals, and coordinate with management to drive efficiency while upholding Carvana’s safety and process standards. This full-time role requires adaptability and strong communication in a fast-paced environment.

Qualifications

• High School Diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process.
• Demonstrated understanding of our current reconditioning processes and lean principles.
• Valid driver’s license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

Responsibilities

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

Skills

Computer literacy

Team leadership

Communication skills

Multitasking

Overtime flexibility

Education

High School Diploma or GED

Job description

Carvana in Tennessee is looking for a Line Lead to supervise a team of hourly associates in our Inspection Center, ensuring high production and quality standards.

You will mentor staff, monitor daily goals, and coordinate with management to drive efficiency while upholding Carvana’s safety and process standards. This full-time role requires adaptability and strong communication in a fast-paced environment.