Insights Manager

Ladders; United States; Remote; USD 124,000 - 175,000; Full time

Benefits offered by this job

Comprehensive benefits package

Annual bonus target of 10%

Equitable and respectful hiring

Continuous learning & development

AI integration support

Job summary

Ladders is seeking an Insights Manager to lead market intelligence and customer insight efforts that inform marketing and sales strategy across the organization. You will analyze macroeconomic trends, B2B buying behavior, and Voice of Customer feedback to surface clear recommendations that help teams make better decisions.

This remote role partners with internal stakeholders and external research providers to build scalable insight resources and support a culture of experimentation and

Qualifications

• Bachelor's degree in marketing, business administration, or related field.
• 5-7 years in marketing, analytics, or strategy.
• Strong forecasting and scenario planning skills.
• Experience with AI-powered research and data synthesis.
• Proficiency using CRM and sales data.
• Excellent communication and leadership abilities.
• Familiarity with Gartner and Forrester reports.

Responsibilities

• Track macroeconomic trends and B2B buying behaviors to support marketing and sales recommendations
• Develop customer personas using data, surveys, and focus groups
• Design and execute custom market research to deliver actionable insights
• Translate Voice of Customer feedback into prioritized insights and recommendations
• Manage third-party data and research partnerships to ensure high-quality deliverables
• Democratize access to insights through self-service resources
• Foster a culture of innovation through campaign experimentation and feedback

Skills

Analytical skills

Forecasting

AI-powered tools

CRM & sales data

Communication & leadership

Industry reports knowledge

Education

Bachelor's degree in marketing, business administration, or related field

Tools

CRM systems

Data synthesis tools

Job description

For our client, we are seeking a Insights Manager to join the team of a leader in the Information Technology space.

This role will lead market intelligence and customer insight efforts that inform marketing and sales strategy across the business. You will analyze macroeconomic trends, B2B buying behavior, and Voice of Customer feedback to surface clear recommendations that help teams make better decisions. The position also partners with internal stakeholders and external research providers to build scalable insight resources and support a culture of experimentation and continuous learning.

Location: Remote

Compensation: $124,000 – $174,600 annually

Responsibilities

• Track macroeconomic trends and B2B buying behaviors to support marketing and sales recommendations
• Develop customer personas using data, surveys, and focus groups
• Design and execute custom market research to deliver actionable insights
• Translate Voice of Customer feedback into prioritized insights and recommendations
• Manage third-party data and research partnerships to ensure high-quality deliverables
• Democratize access to insights through self-service resources
• Foster a culture of innovation through campaign experimentation and feedback

Qualifications

• Bachelor's degree in marketing, Business Administration, or a related field
• 5-7 years of experience in marketing, analytics, or strategy
• Strong analytical skills with forecasting and scenario planning expertise
• Experience with AI-powered tools for research and data synthesis
• Proficiency in CRM and sales data utilization
• Excellent communication and leadership abilities
• Familiarity with industry reports from Gartner and Forrester

Benefits

• Comprehensive benefits package
• Annual bonus target of 10%
• Commitment to an equitable and respectful hiring process
• Opportunities for continuous learning and development
• Support for AI integration in the workplace

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification-your background could be exactly what this team needs.