Insights Manager

Harvey Nash; New York (NY); Hybrid; USD 75,768 - 79,900; Full time

Job summary

A leading recruitment firm is seeking an Insights Program Manager in New York City. This hybrid role requires expertise in data-driven storytelling, SQL, and Python to support sales initiatives. Candidates should have over 2 years of experience in data analysis and visualization, alongside strong problem-solving and communication skills. The position is a contract for 11 months and offers a competitive pay range.

Qualifications

• 2+ years of experience in data analysis, data storytelling, and data visualization tools.
• 2+ years working with SQL to query large datasets and create scalable code.
• 2+ years experience with Python for data manipulation and analysis.

Responsibilities

• Maintain and enhance scaled insights tools using SQL, Python, and other technologies.
• Help sales and marketing by triaging user-submitted Jira tickets.
• Troubleshoot issues using SQL/Trino to explore and check data.

Skills

Python Proficiency

SQL Skills

Data Visualization

Data Storytelling

Customer Service

Education

Bachelor's degree

Tools

Tableau

Power BI

Jira

Job description

Overview

This range is provided by Harvey Nash. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55.00/hr - $58.00/hr

Job Title: Insights Program Manager

Location: Hybrid in NYC

Duration: 11 Months Contract

About the Role: We are looking for an Insights Program Manager to join our client’s team. You will be building and delivering compelling data driven stories. You will help the sales team utilize on-demand scaled insights tools with advertising clients. Acting as a strategic business partner, you will scope ambiguous requirements and showcase the power of data by turning it into actionable recommendations that address the needs of our client.

Ideal Candidate Skills

• Python Proficiency: Able to automate tasks and create functions in Python, with examples of transforming data, performing calculations, combining data, pulling from APIs, or creating visualizations. Should be able to describe inputs and outputs of their functions.
• Relevant Job Experience: Background as a Data Analyst, Data Scientist, or Data Engineer, with hands-on Python use in professional settings.
• SQL Skills: Strong SQL abilities

Key Responsibilities

• Maintain and enhance scaled insights tools (automated dashboards, decks, and spreadsheets) using SQL, Python, and other technologies.
• Help sales, marketing, and product be more effective as the first line of response, triaging user-submitted Jira tickets and maintaining standard response times and levels of service
• Troubleshoot issues using all tools available, including SQL/Trino to explore and check necessary data
• Identify common themes across recurring problems and propose solutions to resolve these in upstream systems
• Develop scalable solutions where possible in conjunction with cross-functional teams to create long-term fixes to common issues
• Address business challenges by owning repeatable playbooks/narratives for debugging issues. Interact one-to-one with individual technical contributors and sales stakeholders
• Create a collaborative work environment that fosters autonomy, transparency, mastery, innovation, and learning
• Manage and maintain project backlogs and ensure forward momentum with project execution

Must Have

• 2+ years of experience with data analysis, data storytelling, and data visualization tools (e.g., Tableau, Power BI, etc.) to turn data into insights
• 2+ years working with SQL to query large datasets (e.g., Pig, Hive, Presto, Spark SQL, etc.) and create scalable, compliant, and performant code
• 2+ years working with Python for data manipulation, batch processing, machine learning, statistical analysis, etc.
• Experience with an Issue Tracking and Resolution system (Jira, etc)
• Excellent communication, organization, and time-management skills
• Strong customer service skills to understand needs, convey complex technical information to non-technical audiences, and efficiently solve user problems

Nice to Have

• Experience creating requirements and project plans for analytic programs and tools, and re-prioritize based on impact and level of effort to complete
• Ability to manage multiple major concurrent projects
• Keen business sense and creative problem-solving skills
• Passion for leveraging data to drive action and impact
• You like to dream big, work collaboratively with a team to get stuff done, and know how to have fun along the way.

Education

• Bachelors’ degree is preferred but not required.

Benefits will be available, and details are available at the following links.

Employment details

• Employment type: Contract
• Seniority level: Associate
• Job function: Advertising
• Industries: Software Development and Social Networking Platforms