Insights Director, Consumer/Telecom – Remote, must live in Seattle area

Escalent; United States; Remote; USD 95,000 - 145,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Flexible PTO

Parental Leave

Paid Holidays

Hybrid/Virtual Work

Job summary

Escalent in the United States is seeking an Insights Director to lead the development of insights, storytelling, and the data analysis and reporting phases of client projects. This senior role guides day-to-day decisions and maintains strong client relationships.

You will turn research into actionable narratives and client-ready materials, with responsibilities across leadership, research design, and proposal support.

Qualifications

• Minimum 8 years of related experience.
• Strong analytics and storytelling capabilities.
• Ability to distill insights into actionable recommendations.
• Excellent client communication and collaboration skills.

Responsibilities

• Lead development of insights and storytelling for client projects.
• Own data analysis and reporting phases and manage day-to-day decisions.
• Collaborate across project management, sales, and growth roles.
• Deliver high-quality client-ready insights and materials.

Education

Bachelor's degree in related field

Masters in market research

Tools

PPT

Excel

Data Visualization

Job description

Who We Are

Escalent is an award winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption As catalysts of progress for more than 40 years our strategies guide the worlds leading brands We accelerate growth by creating a seamless flow between primary secondary syndicated and internal business data providing consulting and advisory services from insights through implementation Based on a profound understanding of what drives human beings and markets we identify actions that build brands enhance customer experiences inspire product innovation and boost business productivity We listen learn question discover innovate and deliverfor each other and our clientsto make the world work better for people

Role Overview

Insights Directors at Escalent lead the development of insights and storytelling and own the data analysis and reporting phases of our work At Escalent the Insights Director is a senior level project role that helps the Sector leader fulfill the objectives for projects while maintaining strong client relationships This role will lead day to day project related decisions and client correspondence Insights Directors contribute to client retention and growth through consistent responsiveness and delivery of high quality insights Insights positions are accountable for Collaborates with clients to design research to best address business questionsPresents actionable insights to clients and their stakeholdersProper application of analytical techniques & toolsCreating client ready materials on timeSound process & integrity of insights The Salary Range for this position is 95000 145000 While this position is primarily remote candidates must reside in the Seattle metro area and be available for occasional onsite meetings and local team gatherings as business needs arise

Responsibilities

• Lead the development of insights and storytelling and own the data analysis and reporting phases of our work
• Work closely with your fellow team members in other Insights roles in Project Management positions and Sales & Strategic Growth roles in delivering our solutions in a high quality manner
• Leverage a variety of methods and tools and will have the benefit of collaborating with experts across Escalent
• As you gain understanding of the nuances of the types of projects methodologies a particular client the industry or industries and Escalent solutions you offer consultative guidance to clients and colleagues

Qualifications

• Must be located in the Seattle metro area; relocation assistance not available
• Bachelors degree in a related field
• Masters in market research is preferred
• Minimum 8 years of related experience
• Prior experience supporting market research projects in CX telecom or online consumer platforms preferred but not required
• Considered
• Highly skilled in analytics functional skillset
• Strong communication skills written and verbal
• Breadth of research methodology expertise & experience including survey instrument design
• Able to distill findings into meaningful insights
• Formation of story architecture
• Highly skilled in all aspects of Reporting deliverables
• Prescriptive Consultative Writing skills reports and client communications
• Data viz PPT Excel
• Autonomous report design analysis plan
• Strong presentation and storytelling abilities
• Ability to effectively lead project insights team
• Ability to contribute to research design andor proposal writing
• Ability to manage a number of client engagements concurrently
• High degree of professionalism & situational awareness particularly related to client interactions
• Highly collaborative capable of getting others across the organization to collaborate

Compensation Benefits and Culture

• Medical Dental and Vision Insurance
• Large carriers on a national level domestic partner coverage included
• 401k with Company Match No vesting period; bi weekly contributions
• Flexible PTO
• Feel no guilt in taking off a minimum of 3 weeks of real vacation time
• Paid Parental Leave including paternity and adoption
• 12 Paid Company Holidays
• HybridVirtual Work Virtual first workforce with employees in most states
• Salary range for this role is 95000 145000
• Explore our Careers

Explore our Careers and Culture page to learn more about the people behind the brand httpsescalentcocareers and culture

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status age marital status pregnancy genetic information or other legally protected status