[InsideBoard AI] Project Manager - Professional Services (Enterprise Digital Enablement Program)

vo2-group; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Unlimited paid time off

10 sick days per year

Health benefits allowance

Job summary

vo2-group is seeking a Project Manager in New York to oversee a multi-year digital transformation program. This full-time role requires 4–7 years of experience in consulting and enterprise program management, with strong skills in project management, stakeholder alignment, and customer engagement. You will coordinate across teams, ensuring high delivery standards while preparing executive communications and managing complex stakeholder environments. The position offers a hybrid work model, competitive salary, and comprehensive benefits.

Qualifications

• 4–7+ years in consulting, SaaS delivery, or enterprise program management.
• Strong ability to manage senior stakeholders in a complex enterprise.
• Proven success in delivering projects effectively.

Responsibilities

• Own and drive project delivery across multiple business units.
• Align stakeholders on expectations and deliverables.
• Prepare executive materials for governance sessions.

Skills

Customer-facing presence

Project management skills

Communication skills

Stakeholder management

Experience with CRM platforms

Job description

About the Role

We’re hiring a Project Manager to support a multi‑year enterprise digital transformation program with one of our largest U.S. customers. This role sits at the intersection of consulting, program delivery, SaaS implementation, and enterprise stakeholder management.

Program & Project Delivery

• Own the end‑to‑end delivery plan across multiple business units.
• Drive sprint planning, dependencies, timelines, and risk management.
• Translate requirements into clear implementation tasks (KPIs, workflows, Success Widgets, coaching templates, IRON AI use cases).
• Align functional, technical, data, and product stakeholders on scope and delivery expectations.
• Ensure a consistent operating model across all business units and workstreams.

Stakeholder Management

• Serve as the main point of contact for enterprise leaders, program managers, and operational stakeholders.
• Prepare and lead SteerCo, governance sessions, BU syncs, and enablement workshops.
• Build crisp, executive‑ready materials (roadmaps, dashboards, progress summaries).
• Maintain strong communication and alignment across a complex stakeholder landscape.

Consulting & Advisory

• Bring structure, clarity, and best practices to a fast‑moving enterprise program.
• Advise business owners on activation strategy, KPI design, coaching flows, and operational change.
• Identify gaps and propose actionable solutions to accelerate adoption and performance.
• Champion InsideBoard’s value and guide stakeholders on leveraging the platform to its full potential.

Quality & Delivery Excellence

• Ensure configurations and deliverables meet requirements and follow governance guidelines.
• Track adoption, usage, and value realization; schedule risks before they become issues.
• Support run‑phase operations (activation strategy, quarterly coaching cycles, content updates).
• Maintain high delivery standards in a dynamic, multi‑BU program.

What You Bring

Required

• 4–7+ years in consulting, SaaS delivery, digital transformation, or enterprise program management.
• Strong customer‑facing presence with experience managing senior stakeholders.
• Proven ability to drive delivery in a complex enterprise environment.
• Excellent project management skills – planning, risk management, documentation, governance.
• Strong communication, executive storytelling, and meeting facilitation skills.
• Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar).

Preferred

• Experience in enablement, customer experience, or operational performance programs.
• Background in analytics, KPIs, or coaching frameworks.
• Experience with AI‑driven platforms or digital adoption technologies.
• Experience in large‑scale contact center, retail, automotive, or field service operations.
• Bilingual (French/English) is a bonus.

Compensation & Benefits

Base Salary: Competitive, commensurate with experience

Vacation: Unlimited paid time off

Sick Days: 10 per year

Health Benefits: A dedicated allowance to choose the best option for your health.

Where You’ll Work

Location: Manhattan, New York (Hybrid – 3 days/week on site)

Job Type: Full‑time, Permanent

Office Address: 27 W 20th St, 8th Floor, New York, NY 10011