Inside Technical Sales Representative (Onsite)

Ambilabs® LLC; Warren (RI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

3 weeks annual PTO

Health, dental, and vision insurance

401(k) with company match

Opportunities for professional growth

Collaborative environment

Job summary

Ambilabs LLC in Warren, RI is seeking an on-site Inside Sales Representative to support the Sales Director across North America and global markets. You will cultivate customer relationships, handle inbound/outbound communications, qualify leads, and guide them through the sales cycle from first contact to follow-up.

The role requires 2+ years in technical or inside sales, strong communication, CRM experience (Zoho preferred), and willingness to travel for trade shows and meetings.

Qualifications

• 2+ years in technical or inside sales (B2B/B2G preferred).
• Strong communication and relationship-building skills.
• Outbound calling and regular lead follow-ups.
• CRM systems familiarity (Zoho preferred) and MS Office.
• Associate degree or higher in Business/Environmental Science/Engineering or related field.
• Willing to travel for trade shows and customer meetings.

Responsibilities

• Maintain regular communication with existing customers to strengthen relationships and identify new opportunities.
• Support the Sales Director in executing strategic sales initiatives and expanding market reach.
• Conduct outbound calls and emails to engage prospects, qualify leads, and schedule follow-ups.
• Prepare technical proposals, quotes, and responses to RFPs/RFQs.
• Update and manage the company’s prospect and customer database in Zoho CRM.
• Provide administrative and coordination support for sales activities and timely follow-ups.

Skills

Technical sales

Outbound calling

CRM (Zoho)

Communication

Organization

Travel willingness

Microsoft Office

Education

Associate degree or higher in related field

Tools

Zoho CRM

Microsoft Office

Job description

American Ecotech and Ambilabs provide cutting-edge environmental monitoring solutions with a mission to support clean air, smarter cities, and data-driven sustainability. We design, distribute, and support high-performance instrumentation for air quality, emissions, and meteorological monitoring used by government agencies, research institutions, and industry leaders around the world.

Position Summary

The Inside Sales Representative works on-site and supports the Sales Director in driving business growth across North America and global markets. This role focuses on maintaining strong customer relationships, handling inbound and outbound communications, qualifying leads, and ensuring a seamless sales process from first contact to follow-up. The ideal candidate thrives in a collaborative, fast-paced environment and is excited to contribute to a mission-driven company making a positive environmental impact.

Key Responsibilities

• Maintain regular communication with existing customers to strengthen relationships and identify new opportunities
• Support the Sales Director in executing strategic sales initiatives and expanding market reach
• Conduct outbound calls and emails to engage prospects, qualify leads, and schedule follow-up
• Prepare technical proposals, quotes, and responses to RFPs and RFQs
• Help manage and update the company’s prospect and customer database in Zoho CRM
• Provide administrative and coordination support for sales activities, ensuring timely follow-up on leads and inquiries
• Support trade show, conference, and event preparations, attending as needed to represent the company and help generate leads
• Assist with product presentations, demos, and training sessions for prospective clients
• Coordinate with internal teams (Engineering, Operations, and Support) to ensure smooth communication and delivery of customer solutions
• Compile sales reports, track activity, and provide insights to the Sales Director for planning and forecasting

Required Qualifications

• 2+ years of experience in technical sales, inside sales, or a customer-facing role (technical or solution-based B2B / B2G preferred)
• Strong communication and relationship-building skills
• Comfortable making outbound calls and following up with leads regularly
• Ability to manage multiple priorities in a fast-paced, team-oriented environment
• Experience using CRM systems (Zoho CRM preferred) and Microsoft Office Suite
• High attention to detail with excellent organizational skills
• Associate degree or higher in Business, Environmental Science, Engineering, or a related field (or equivalent experience)
• Willing to travel for trade shows and customer meetings
• Positive, proactive attitude with a strong desire to learn and grow within the company

What We Offer

• 3 weeks annual paid time off
• Health, dental, and vision insurance
• 401(k) with company match
• Opportunities for professional growth and advancement
• A collaborative, mission-driven environment where your contributions make a difference

• Join a team dedicated to supporting clean air initiatives and advancing environmental monitoring technology. This is a career-track position offering long-term growth opportunities for a motivated, solutions-oriented individual.