Inside Technical Sales - Automation & Control Solutions

CPI Process Systems, Inc.; Buffalo (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

CPI Process Systems, Inc. in Buffalo, NY is seeking an Inside Technical Sales professional to manage customer inquiries, prepare quotations, and provide technical guidance on automation and control products.

This on-site role collaborates with external sales reps and engineering teams to identify customer needs and support the sales cycle from initial contact through order fulfillment. Daily duties include handling calls and emails, maintaining CRM records, following up on quotes, and building

Qualifications

• Ability to understand customer requirements and promote automation and control solutions.
• Professional communication with clients, vendors, and internal teams.
• Interpret technical specifications and assist customers with product selection.
• Familiarity with industrial valves or related technical fields is beneficial.

Responsibilities

• Respond to customer inquiries and prepare quotations for automation and control products.
• Provide technical guidance to customers during the sales cycle.
• Maintain accurate CRM records and manage quotes and opportunities.
• Build strong relationships through prompt support and reliable product knowledge to drive revenue growth.

Skills

Sales skills

Communication

Technical support

Valves knowledge

CRM & office software

Organization & detail-orientation

Education

Associate or Bachelor’s degree or equivalent practical experience

Prior inside sales or customer-facing experience in a technical/industrial environment

Job description

CPI Process Systems, Inc. in Buffalo, NY is seeking an Inside Technical Sales professional to manage customer inquiries, prepare quotations, and provide technical guidance on automation and control products.

This on-site role collaborates with external sales reps and engineering teams to identify customer needs and support the sales cycle from initial contact through order fulfillment. Daily duties include handling calls and emails, maintaining CRM records, following up on quotes, and building