Inside Supplies & MPS Sales Manager

Coordinated Business Systems; Burnsville (MN); On-site; USD 70,000 - 110,000; Full time

Job summary

Coordinated Business Systems in Minnesota is seeking a confident, hands-on Inside Sales Manager to own the inside sales team, coach reps, and drive revenue across supplies and MPS. You’ll recruit 2–5 reps, set quotas, and lead the sales plan with accountability for forecast.

You will build client relationships, run QBRs, and leverage Salesforce to track activities and pipeline. This role rewards high energy, self-discipline, and a proven ability to turn calls into opportunities, with

Qualifications

• Phone-based selling experience with comfort handling high call volumes.
• Strong verbal and written communication skills.
• High energy, self-disciplined, and dependable.
• Creative problem-solving with practical application.
• Adaptable to changing priorities and market conditions.
• Strong process management and organizational skills.
• Motivated by incentive‑and bonus‑based compensation.
• Salesforce experience (or willingness to learn it fast).
• Background in office technology, or supplies sales (bonus).

Responsibilities

• Lead Your Team: Recruit, hire, train, and motivate a team of 2 to 5 inside sales and client service representatives. Set quotas, build the sales plan, and coach your people to exceed their goals.
• Drive the Numbers: Achieve and exceed team supply revenue and gross margin targets. Own the forecast, track the KPIs, and make sure the pipeline stays healthy.
• Grow the Business: Build profitable supply revenues across printer, copier, and technology-related supplies. Drive incremental business through hardware, software, and program leads. Grow the supply business across all Coordinated locations.
• Own the Relationships: Build ongoing client relationships through consistent client reviews and QBR meetings. Conduct follow-up calls with new hardware clients and equipment sales opportunities. Become the trusted advisor your clients rely on.
• Run the Process: Maintain consistent and up-to-date use of Salesforce, including call logs, contacts, appointments, and relationship status. Complete weekly sales activity reports and keep management informed of client issues and developments.

Skills

Phone-based selling

Verbal communication

Written communication

High energy

Self discipline

Dependable

Problem solving

Adaptable to change

Process management

Organizational skills

Salesforce

Bonus-based compensation

Tools

Salesforce

Job description

The Role

As we continue to grow our Supplies and Managed Print business, we’re looking for a confident, hands‑on sales manager who wants to own the inside sales team and drive real results. You’ll have the freedom to build your team’s strategy, coach reps to win, and grow revenue with the backing of an established company behind you.

At Coordinated Business Systems, you’ll step into a role backed by more than 40 years of success, a strong reputation, and an existing client base. But this role isn’t about maintaining what’s already there. It’s about taking ownership, raising the bar, and driving growth across the supplies and MPS business.

The people who excel here are high-energy, self-disciplined, and comfortable betting on their own abilities. They don’t wait for leads to show up. They coach their team to create opportunities, build trust, and turn effort into results. We’re looking for someone who thrives on building something. Someone who sees a team that can be better, creates a plan, and makes it happen, and isn’t afraid to jump on the phone alongside their reps.

Position Summary

• Lead Your Team: Recruit, hire, train, and motivate a team of 2 to 5 inside sales and client service representatives. Set quotas, build the sales plan, and coach your people to exceed their goals.
• Drive the Numbers: Achieve and exceed team supply revenue and gross margin targets. Own the forecast, track the KPIs, and make sure the pipeline stays healthy.
• Grow the Business: Build profitable supply revenues across printer, copier, and technology-related supplies. Drive incremental business through hardware, software, and program leads. Grow the supply business across all Coordinated locations.
• Own the Relationships: Build ongoing client relationships through consistent client reviews and QBR meetings. Conduct follow-up calls with new hardware clients and equipment sales opportunities. Become the trusted advisor your clients rely on.
• Run the Process: Maintain consistent and up-to-date use of Salesforce, including call logs, contacts, appointments, and relationship status. Complete weekly sales activity reports and keep management informed of client issues and developments.

What You’ll Be Selling:

Copier toners, laser printer cartridges, ink cartridges, POS supplies, specialty paper products, assigned hardware products, and our Managed Print Service (MPS) program. But it doesn't stop at supplies. You and your team will be expected to cross-sell across our full portfolio, turning every call into an opportunity to grow the account and share more about what CBS can do for their business.

About Coordinated

For over 40 years, Coordinated Business Systems has empowered companies across
Minnesota and Western Wisconsin with cutting‑edge business solutions. We specialize in
Managed Print Services (MPS), Managed Network Services (IT/MSP), Voice/UCaaS, Document Management, and office technology. Our commitment to innovation and customer success fuels our continued growth.
We’re proud to be locally owned and operated, with a strong belief in work‑life balance, employee development, and doing the right thing, every time.

• Phone‑based selling experience with comfort handling high call volumes
• Strong verbal and written communication skills
• High energy, self-disciplined, and dependable
• Creative problem‑solving with practical application
• Adaptable to changing priorities and market conditions
• Strong process management and organizational skills
• Motivated by incentive‑and bonus‑based compensation
• Salesforce experience (or willingness to learn it fast)
• (Bonus) Background in office technology, or supplies sales

Coordinated Business Systems Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hiring Managers

Director of Imaging Sales