Inside Sales & VP Sales Assistant

SHINETOO LIGHTING USA LLC; Springfield (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

Shinetoo Lighting USA LLC in Buffalo Grove, IL is seeking an Inside Sales & VP Sales Assistant to support our sales initiatives and the VP of Sales. The role blends outbound and inbound sales support with administrative duties in a fast-paced lighting industry environment.

You will generate leads, craft sales materials, manage the customer database, schedule the VP’s calendar, arrange travel, and help process orders and rebates, while delivering excellent service to customers and driving growth.

Qualifications

• Experience in sales support or admin roles, preferably in lighting.
• Strong organizational and multi-tasking abilities.
• Excellent written and verbal communication skills.
• Proficiency with CRM and Microsoft Office suite.

Responsibilities

• Support sales team with lead generation and outreach, including cold calling.
• Create sales materials, brochures, data sheets, and marketing collateral.
• Maintain customer database and assist with rebate applications.
• Schedule VP's calendar and manage meeting logistics.
• Coordinate travel itineraries for the VP as required.
• Handle customer inquiries, process orders, and track payments.
• Prepare invoices and packing slips; follow up on outstanding invoices.
• Engage post-sale for customer satisfaction and referrals.

Skills

Sales support

Organizational skills

Communication skills

CRM experience

Customer service

Tools

CRM software

Office software

Job description

Benefits

401(k) matchingBonus based on performanceDental insuranceHealth insurancePaid time offTraining & development

Job Title

Inside Sales & VP Sales Assistant

Company

Shinetoo Lighting USA LLC

Location

708 Armstrong Dr., Buffalo Grove, IL 60089

Job Description

Join the innovative team at Shinetoo Lighting USA LLC as an Inside Sales & VP Sales Assistant, where your contributions will be pivotal in driving our sales initiatives and supporting our esteemed Vice President of Sales. We are on the lookout for a highly motivated, versatile professional who thrives in a dynamic environment and is passionate about making a tangible impact in the lighting industry.

Key Responsibilities

Sales Support:

Lead Generation:

Actively engage in cold calling and employ diverse outreach strategies to tap into new client bases.

Sales Material Creation:

Craft compelling sales presentations, brochures, product data sheets, and an array of marketing collateral.

Customer Database Management:

Maintain meticulous records of customer interactions, sales trends, and prospective leads, with a keen focus on assisting customers with rebate incentive applications.

Administrative Duties:

Schedule Optimization:

Skillfully manage the VP’s calendar, ensuring efficient organization of meetings and appointments.

Meeting Management:

Take charge of meeting logistics, agenda setting, and overall coordination to guarantee seamless operations.

Communication Oversight:

Handle the VP’s correspondence, managing emails and other communication channels with professionalism.

Travel Planning:

Arrange and coordinate travel itineraries for the VP as required.

Customer Interaction:

Query Resolution:

Be the frontline point of contact for customer inquiries, delivering prompt and knowledgeable responses.

Order Processing Support:

Assist customers with their orders, ensuring precision in processing and tracking.

Issue Management:

Proactively address and resolve customer concerns, upholding the highest standards of service.

Rebate Application Assistance:

Guide customers through rebate application processes for our products and services.

Invoice and Payment Management:

Invoice Generation:

Create accurate, timely invoices for customer billing.

Packing Slip Preparation:

Oversee the creation of detailed packing slips for shipments.

Payment Tracking:

Monitor incoming payments and diligently follow up on outstanding invoices.

Customer Relationship Management:

Customer Satisfaction:

Engage with customers post-sale to ensure complete satisfaction and foster ongoing relationships.

Feedback Collection:

Actively seek out and compile customer feedback to continually refine our service quality.

Opportunity Identification:

Explore avenues for upselling, cross-selling, and securing referrals.

Qualifications

Demonstrated experience in sales support or administrative roles, preferably within the lighting industry.

Exceptional organizational skills and the ability to manage multiple tasks efficiently.

Outstanding communication abilities, both in written and verbal form.

Proficiency in CRM and various office software.

A customer-first mindset paired with adept problem-solving skills.

What We Offer

A vibrant, supportive work environment.

Competitive salary package.