Inside Sales -Tyrone, GA#12846

Actus Consulting Group; Tyrone (GA); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employer-paid family coverage

Job summary

Actus Consulting Group is seeking an Inside Sales and Sales Support specialist in Tyrone, GA. The role focuses on supporting the field sales team, managing existing accounts, and communicating product specifications with customers.

Office experience is required, with proficiency in Excel, Word, and PowerPoint. The position offers a full-time, permanent role with potential for up to two remote days per week after probation, and a comprehensive benefits package.

Qualifications

• Prior office work experience is required.
• Strong communication and coordination skills are essential.
• English language proficiency is required; Japanese is preferred for communication with HQ.

Responsibilities

• Provide daily support to the field sales team.
• Communicate with customers regarding product specifications and requirements.
• Manage and maintain existing customer accounts.
• Support sales team in handling new accounts (no solo cold calling).
• Coordinate customer requests and ensure timely follow-up.
• Maintain accurate records and documentation.
• Collaborate with internal teams to ensure customer satisfaction.

Skills

Communication skills

Teamwork

Organizational skills

Customer service

Sales support

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Job Description / Qualifications

Job Title: Inside Sales

Industry: PCB (Printed Circuit Board) Manufacturing

Location: Tyrone ,GA

Employment Type: Full-Time, Permanent

Salary Range: $50,000 – $65,000 (DOE)

After the initial probationary period, hybrid work may be introduced based on job proficiency, with up to 2 days of remote work per week.

Company Overview:

Growing Printed Circuit Board (PCB) manufacturing company with approximately 10 employees, including expatriate staff. Our internal working language is English, and we operate in a highly collaborative, team-oriented environment.

Position Summary:

We are seeking a detail-oriented and team-focused Customer Service / Sales Support Representative to support our field sales team. This role will be responsible for managing communication with customers, confirming product specifications, and maintaining existing accounts.

The position is primarily focused on existing customer relationships, with limited involvement in new business development.

Cold calling is not required. New account support will be conducted jointly with the sales team.

Key Responsibilities:

• Provide daily support to the field sales team
• Communicate with customers regarding product specifications and requirements
• Manage and maintain existing customer accounts
• Support sales team in handling new accounts (no solo cold calling)
• Coordinate customer requests and ensure timely follow-up
• Maintain accurate records and documentation
• Collaborate with internal teams to ensure customer satisfaction

Requirements:

• Prior office work experience required
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Strong communication and coordination skills
• Ability to work in a team-oriented environment and contribute positively to team dynamics
• Experience in a Japanese company is a plus
• Sales experience is a plus but not required

Language Requirements:

• English: Required
• Japanese: Preferred but not required (helpful for communication with Japan headquarters when needed)

Benefits:

• Medical, Dental, and Vision insurance
• 401(k) with 3% company match
• 100% employer-paid coverage for employee and family