Inside Sales/Territory Sales

Icom America Inc; Mount Laurel Township (NJ); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

401(k) matching

Flexible spending account

Health insurance

Life insurance

Paid Holidays

Flexible Days

Vacation

Quarterly bonuses

Job summary

Icom America Inc. in Mount Laurel, NJ is seeking an Inside Sales Representative to drive sales of company products with existing dealers and new customers.

You will mainly perform outbound calls, collaborate with the Sales and Customer Service teams, and coordinate with end customers, resellers, and management. The role requires 3+ years in sales, experience with cold calling, CRM proficiency (Pipedrive), and a proactive approach to meet targets.

Qualifications

• 3+ years of sales experience with strong emphasis on cold calling and new account acquisition.
• Experience in the 2-way radio industry is highly desirable.
• Demonstrated success in consistently achieving and surpassing sales targets.
• Proficiency in CRM systems and sales analytics tools to track interactions and performance.
• Results-driven with ability to grow revenue through prospecting and tactics.
• Strong communication and interpersonal skills, persuasive over phone and in person.
• Willingness to travel quarterly to meet clients and attend trade shows.

Responsibilities

• Learn the fundamentals of radio communication.
• Collaborate with Marketing, Credit, Sales Support, Production, and Logistics to streamline sales.
• Gather and analyze customer feedback to inform decisions.
• Drive sales growth and exceed targets across channels.
• Stay knowledgeable on Icom products and industry trends.
• Maintain CRM records of all customer activities.
• Research accounts, identify key players, and generate interest.
• Prepare sales forecasts and track KPIs.
• Occasionally travel to meet clients and attend industry events.

Skills

Cold calling

New accounts

CRM

Sales targets

Communication

Travel

Tools

Pipedrive CRM

Job description

POSITION TITLE: Inside Sales RepresentativeJOB CLASSIFICATION: Non-ExemptREPORTS TO: Inside Sales ManagerLOCATION: Mount Laurel, NJCOMPENSATION $30.00-$32.00 plus incentivesPRIMARY FUNCTION:The Inside Sales Representative will help to drive the sales of Company products with existing and new customers. The inside sales representative will primarily make outbound sales calls to our existing dealer base while working closely with the Sales and Customer Service teams, as well as end customers, resellers, and the entire management group.DUTIES AND RESPONSIBILITIESLearning the fundamentals of radio communicationCollaborate closely with internal departments such as Marketing, Credit, Sales Support, Production, and Logistics to streamline sales transactions and enhance customer satisfactionGather and analyze customer feedback to identify areas for improvement and inform strategic decision-making.Drive sales growth and exceed company sales targets by promoting and selling Key products across various channelsRemain knowledgeable and up to date on Icom products and services and industry trendsMaintain accurate records and information on all customer activities in CRM (Pipedrive)Research accounts, identify key players, and generate interestPrepare sales forecastsTrack relevant KPIsOccasionally travel to meet with clients and attend industry events.Other Duties as assignedQUALIFICATIONS AND SKILLS:• 3+ years of sales experience with strong emphasis on cold calling and new account acquisition.• Experience in the 2-way radio industry is highly desirable.• Demonstrated success in consistently achieving and surpassing sales targets, particularly through proactive outreach and cold calling efforts.• Proficiency in CRM systems and sales analytics tools to effectively manage and track customer interactions and sales performance.• A results-driven mindset, with a proven ability to drive revenue growth through strategic prospecting and sales tactics.• Strong communication and interpersonal skills, with a persuasive demeanor that resonates well over the phone and in face-to-face interactions.• Be available to travel on a quarterly basis to meet with customers and attend trade shows• Ability to thrive in a fast-paced, collaborative environment, where teamwork and adaptability are essential to success.BENEFITS• 401(k) & 401(k) matching• Flexible spending account• Health insurance (Medical, Dental, Vision, FSA)• Life insurance• Paid Holidays – 11 (including 1 floating)• Flexible Days – 3 days/calendar year• Vacation – 12 annually• Quarterly Productivity and Profit-Sharing BonusesFounded in 1979, Icom America is part of the Icom Corporation, a worldwide leader in two-way radio equipment for land, marine, avionics, and amateur radio communications. Icom America provides competitive compensation and benefits package, including bonuses, medical, dental, vision, life and disability insurance, matching 401(k) retirement plan, and paid vacation. Icom is an Equal Opportunity Employer. Employees and job applicants are protected from discrimination based on race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit-based factors.