Inside Sales Telemarketer - Wood & Hardware Solutions

Quincaillerie Richelieu; Greensboro (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Group insurance program (medical, etc)

401(K) with employer matching

Paid vacation

Employee discount program

Job summary

Richelieu is seeking a Telemarketing professional in Greensboro, NC to drive inside sales and new business opportunities. You will place orders, provide quotes, and collaborate with outside sales representatives to support customer needs and grow the local revenue.

The role emphasizes customer service, problem-solving, and project management, with a day-shift schedule Monday to Friday. Woodworking knowledge is a strong plus and AS400 experience is beneficial.

Qualifications

• Telemarketing, inside sales or customer service experience required.
• Wood, woodworking, panels or boards experience a strong plus.
• Architectural or interior hardware experience helpful but not required.
• Strong customer service, problem-solving and project management skills.
• Team oriented with initiative and drive.
• Proficient in Word, Excel and Outlook; AS400 helpful.

Responsibilities

• Inside sales development for our local sales region.
• Make calls to seek new business opportunities and provide quotes.
• Collaborate with outside sales for orders and quotes.
• Research product solutions to resolve field-project issues.
• Hours Monday-Friday, day shift.

Skills

Telemarketing

Inside Sales

Customer Service

Woodworking knowledge

Teamwork

Creativity

Problem Solving

Project Management

Microsoft Office

Excel

Outlook

AS400

Tools

Word

Excel

Outlook

AS400

Job description

Richelieu is seeking a Telemarketing professional in Greensboro, NC to drive inside sales and new business opportunities. You will place orders, provide quotes, and collaborate with outside sales representatives to support customer needs and grow the local revenue.

The role emphasizes customer service, problem-solving, and project management, with a day-shift schedule Monday to Friday. Woodworking knowledge is a strong plus and AS400 experience is beneficial.