Inside Sales Telemarketer — Day Shift & Benefits

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; Greensboro (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Group insurance

401(k) with employer matching

Paid vacation

Employee discount program

Job summary

Richelieu Hardware Ltd in Greensboro, NC is seeking a Telemarketing professional for a Monday–Friday day shift. You will generate new business, place orders, and provide quotes to customers, while collaborating with outside sales reps.

We value experience in telemarketing or inside sales, especially with wood products, plus strong customer service, problem-solving, and initiative. Proficiency with Word, Excel, and Outlook is required; AS400 is a plus.

Qualifications

• Prior telemarketing, inside sales, or customer service experience.
• Past experience with wood, woodworking, panels, and/or boards is a strong plus.
• Prior architectural or interior hardware experience is helpful but not required.
• Developed customer service, problem-solving, and project management skills.
• Team-oriented, shows initiative.
• Strong sense of drive and creativity.
• Experience using Word, Excel, and basic Outlook systems; AS400 is a plus.
• Proficiency with Microsoft Office applications; able to use Excel, Word, Outlook for daily tasks.
• Position may require lifting up to 50 pounds.

Responsibilities

• Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes.
• Work closely with outside sales representatives with customer orders and quotes.
• Research product solutions for customers to solve field-project issues.
• Hours of operation are Monday to Friday, day shift only.

Skills

Telemarketing / Inside sales

Woodworking knowledge

Customer service

Problem solving

Team oriented

Creativity

Microsoft Word

Microsoft Excel / Outlook

Tools

AS400

Word

Excel

Outlook

Job description

Richelieu Hardware Ltd in Greensboro, NC is seeking a Telemarketing professional for a Monday–Friday day shift. You will generate new business, place orders, and provide quotes to customers, while collaborating with outside sales reps.

We value experience in telemarketing or inside sales, especially with wood products, plus strong customer service, problem-solving, and initiative. Proficiency with Word, Excel, and Outlook is required; AS400 is a plus.