Inside Sales Team Lead - Appointments & Coaching

Storm Guard Madison; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Base Pay

Individual Performance Bonuses

Team Performance Bonuses

Leadership Incentives

Advancement Opportunities

Job summary

Storm Guard Madison is looking for a Call Center Team Lead to inspire performance and accountability within a metrics-driven environment. The role involves leading calls, coaching team members, and managing daily performance metrics to drive company growth.

The ideal candidate has a proven background in inside sales, strong communication skills, and the ability to thrive in a high-energy setting. Competitive compensation and advancement opportunities are available in this dynamic team environment.

Qualifications

• Proven success in inside sales or call center environments.
• Comfortable making a high volume of calls.
• Experience leading or coaching others.

Responsibilities

• Lead inbound and outbound calls, converting leads into appointments.
• Coach and develop team by providing real-time feedback.
• Track performance metrics and ensure CRM accuracy.
• Work with leadership to improve processes and systems.

Skills

Inside sales experience

Strong communication skills

Relationship-building

Coaching or mentoring experience

Detail-oriented

Ability to thrive in fast-paced environments

Job description

Storm Guard Madison is looking for a Call Center Team Lead to inspire performance and accountability within a metrics-driven environment. The role involves leading calls, coaching team members, and managing daily performance metrics to drive company growth.

The ideal candidate has a proven background in inside sales, strong communication skills, and the ability to thrive in a high-energy setting. Competitive compensation and advancement opportunities are available in this dynamic team environment.