Inside Sales Support Specialist - Entry-Level

KniTec Enterprises; San Clemente (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

KniTec Enterprises, based in San Clemente, CA, is seeking an Entry-Level Inside Sales Support Specialist to join the on-site sales team. The role involves preparing quotes, processing orders, and maintaining accurate customer records to support B2B electronics sales operations.

Responsibilities include responding to inquiries, coordinating with manufacturers and internal teams, and ensuring timely follow-up to opportunities.

Qualifications

• Interest or experience in Inside Sales and Sales Operations to support quoting, order processing, and pipeline activities.
• Strong Customer Service and Customer Satisfaction focus, with the ability to respond promptly and professionally to client needs.
• Effective Communication skills, including clear written and verbal communication with customers, vendors, and team members.

Responsibilities

• Respond to customer inquiries and coordinate with manufacturers and internal teams.
• Prepare quotes and process orders; maintain accurate customer records.
• Ensure timely follow-up to support sales opportunities.
• Assist with tracking shipments and resolving basic service questions.
• Contribute to customer satisfaction through clear, professional communication.

Skills

Inside Sales

Customer Service

Communication

CRM Systems

Multi-tasking

Education

High School Diploma

Tools

Office Productivity Tools

Job description

KniTec Enterprises partners with major electronics manufacturers such as Samsung, LG, Philips, Sharp, and Planar to provide tailored and unbiased hardware sales & consultation services for businesses and Hotels. By leveraging strong partnerships and high-volume operations, KniTec offers competitive pricing and focuses on building lasting relationships.

Come work with people you actually like—and coworkers you can rely on.

Role Description

The Entry-Level Inside Sales Support Specialist is a full-time, on-site role based in San Clemente, CA. This role supports the sales team by preparing quotes, processing orders, and maintaining accurate customer records. Daily responsibilities include responding to customer inquiries, coordinating with manufacturers and internal teams, and ensuring timely follow-up to support sales opportunities. The specialist will assist with tracking shipments, helping resolve basic service questions, and contributing to customer satisfaction through clear, professional communication. This position offers exposure to B2B commercial electronics sales operations and opportunities to learn and grow within a collaborative environment.

Qualifications

• Interest or experience in Inside Sales and Sales Operations to support quoting, order processing, and pipeline activities.
• Strong Customer Service and Customer Satisfaction focus, with the ability to respond promptly and professionally to client needs.
• Effective Communication skills, including clear written and verbal communication with customers, vendors, and team members.
• Basic proficiency with office productivity tools (e.g., email, spreadsheets, CRM systems) and ability to learn new software quickly.
• Detail-oriented and organized, with the ability to manage multiple tasks and prioritize in a fast-paced environment.
• Collaborative mindset and willingness to take direction, ask questions, and support team goals.
• High school diploma or equivalent required.
• Interest in electronics or technology and a willingness to learn about products and manufacturers’ offerings.