Technical Sales Specialist

Micro Control Company; Minneapolis (MN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

PTO

Health Insurance

HSA

Dental Insurance

Vision Insurance

401(k) with Roth option

Life & Disability Insurance

Tuition Reimbursement

Discretionary Profit-Sharing Bonus

Job summary

Micro Control Company is seeking an enthusiastic Inside Sales professional to support the Sales and Marketing team. You will assist with customer quotes, provide basic applications support, aid in costing, handle service inquiries, and maintain the customer database to drive business opportunities.

The role emphasizes collaboration with Manufacturing, Engineering, and outside sales, including engagement with the Taiwan office to provide application support and coordinate timely delivery.

Qualifications

• Bachelor’s degree in Electrical Engineering or equivalent years of technical product sales work experience.
• Inquisitive problem-solver with strong technical aptitude.
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize and manage time effectively.
• Motivated and energized by working in a team environment.
• Proficient with Microsoft Office tools, including advanced Excel skills.
• Familiarity with multiple video conferencing platforms.

Responsibilities

• Assist with customer quotes, bids, and product documentation.
• Provide basic applications support to our customers.
• Assist with parts and product costing, working closely with Manufacturing, Field Service and Engineering.
• Contact current customers to offer service, trade-ins, upgrades and set up appointments with Outside Sales as warranted.
• Maintain customer database, including qualifying and entering new leads.
• Collaborate with Sales and Marketing, communicating customer preferences, trends, and actions of competitors.
• Guide projects through manufacturing by tracking deadlines to meet delivery dates.
• Communicate with Sales Representatives as well as our Taiwan office to collect information and provide application support.

Skills

Problem solving

Technical aptitude

Communication skills

Time management

Team player

Advanced Excel

Video conferencing

Education

Bachelor’s degree in Electrical Engineering

Tools

INFOR ERP/CRM

Job description

This salary information serves as a general guideline. Final offers are based on various factors, including qualifications, skills, experience, and other job-related criteria.

Paid Time Off, Health Insurance, Health Savings Account (HSA), Dental Insurance, Vision Insurance, 401(K) with Roth option, Life & Disability Insurance, Tuition Reimbursement & Discretionary Profit-Sharing Bonus.

Job Summary:

This position will support the Sales and Marketing team and be responsible for assisting with customer quotes, providing basic applications support to customers, assisting with product costing, handling or routing customer requests and inquiring about their service needs and maintaining the customer database.

Key Responsibilities:

• Assist with customer quotes, bids, and product documentation.
• Provide basic applications support to our customers.
• Assist with parts and product costing, working closely with Manufacturing, Field Service and Engineering.
• Contact current customers to offer service, trade-ins, upgrades and set up appointments with Outside Sales as warranted.
• Maintain customer database, including qualifying and entering new leads.
• Collaborate with Sales and Marketing, communicating customer preferences, trends, and actions of competitors.
• Guide projects through manufacturing by tracking deadlines to meet delivery dates.
• Communicate with Sales Representatives as well as our Taiwan office to collect information and provide application support.

Required Qualifications:

• Bachelor’s degree in Electrical Engineering or equivalent years of technical product sales work experience.
• Inquisitive problem-solver with strong technical aptitude.
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize and manage time effectively.
• Motivated and energized by working in a team environment.
• Proficient with Microsoft Office tools, including advanced Excel skills.
• Familiarity with multiple video conferencing platforms.

Preferred Qualifications:

• One to two years of inside sales or customer support experience with a technical product.
• Experience with an ERP/CRM, preferably INFOR.

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to perform sedentary work, including sitting for extended periods of time.
• Ability to periodically stand, walk, crouch, stoop, bend, and reach across all planes.
• Ability to operate a computer and other office productivity equipment for extended periods of time.
• Specific vision abilities required include close vision, distance, vision, and ability to adjust focus.
• May be required to lift and/or move objects up to 60 pounds, 0 - 10% of time.