Inside Sales Support – Seattle

Mackay Communications, Inc.; Seattle, Northern (WA, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with employer match

Company pension

Job summary

Mackay Communications, Inc. in Seattle, WA is seeking a fulltime Inside Sales Support Specialist to help the team with parts ordering, fulfillment and customer accounts, ensuring fast, professional service.

The role involves material handling, shipping/receiving with pallet jacks, and using Mackay’s ERP system to process orders, with growth opportunities in marine industry sales. Candidates should have 3+ years in inventory control and sales, strong Excel skills, and the ability to communicate

Qualifications

• Bachelor’s degree preferred or equivalent work experience.
• 3+ years of inventory control and/or stockroom experience.
• 3+ years of sales experience preferred.
• Strong proficiency with MS Office applications, especially Excel.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Provides a point of contact for customer sales, service, and information requests, and ensures that customer needs are fulfilled with speed and professionalism
• Assist in the research of basic technical issues on product and service. Collect symptoms of customer problems and facilitate repairs
• Build the business by identifying revenue opportunities within the marine industry.
• Handle shipping and receiving functions to help facilitate the trafficking and accountability for all materials which are incoming and outgoing through the warehouse which are for customer orders, inventory, repairs or for internal use.
• Respond to requests from customers for information
• Ensure store, service area and stockroom are clean and orderly.
• Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped using Mackay’s ERP system

Skills

MS Office

Excel

Customer service

Sales experience

Inventory control

Education

Bachelor's degree

Tools

ERP system

Job description

FRAUD ALERT: Mackay is aware of fraudulent banking & email communications impersonating our company – read more .

Mackay Marine is a global marine electronics service company with more than 500 employees across 70 service depots in twenty-two (22) countries, including the Americas, Europe, Asia, and Africa. For over fifty (50) years Mackay has sold, installed, and serviced navigation and communication equipment onboard commercial shipping vessels and naval ships,

Mackay offers competitive salaries and benefits such as affordable health/dental/vision, life, and disability insurance as well as paid time off, a 401K with employer match and a company paid pension plan.

Mackay is currently seeking a fulltime and experienced Inside Sales Support Specialist to work onsite in our 10-person location in Seattle, WA. Individuals with the skills and qualifications described below are encouraged to apply.

Inside Sales Support Specialist Job Overview:

The Inside Sales Support Specialist will help other team members, customers and company accounts with parts ordering and fulfillment to support our business.

Responsibilities include material handling and shipping/receiving of goods which includes physical lifting, handling of boxes, pallet jacks and may include activities on ladders, lifts, carrying, and moving parts and equipment.

Responsibilities:

• Provides a point of contact for customer sales, service, and information requests, and ensures that customer needs are fulfilled with speed and professionalism
• Assist in the research of basic technical issues on product and service. Collect symptoms of customer problems and facilitate repairs
• Build the business by identifying revenue opportunities within the marine industry.
• Handle shipping and receiving functions to help facilitate the trafficking and accountability for all materials which are incoming and outgoing through the warehouse which are for customer orders, inventory, repairs or for internal use.
• Respond to requests from customers for information
• Ensure store, service area and stockroom are clean and orderly.
• Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped using Mackay’s ERP system

Qualifications:

• Bachelor’s degree preferred or equivalent work experience
• 3+ years of inventory control and/or stockroom experience.
• 3+ years of sales experience preferred.
• Strong proficiency with MS Office applications, especially Excel.
• Excellent verbal and written communication and interpersonal skills.
• The ability to interpret and solve problems and issues, using instructions, diagrams, or schedule forms.

Mackay is an equal employment opportunity employer, a veterans-friendly organization, and veterans with the above qualifications are encouraged to apply.

Must be authorized to work in the USA without sponsorship and pass a thorough background check.