Onsite Inside Sales & Inventory Support – Seattle

Mackay Communications, Inc.; Seattle, Northern (WA, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with employer match

Company pension

Job summary

Mackay Communications, Inc. in Seattle, WA is seeking a fulltime Inside Sales Support Specialist to help the team with parts ordering, fulfillment and customer accounts, ensuring fast, professional service.

The role involves material handling, shipping/receiving with pallet jacks, and using Mackay’s ERP system to process orders, with growth opportunities in marine industry sales. Candidates should have 3+ years in inventory control and sales, strong Excel skills, and the ability to communicate

Qualifications

• Bachelor’s degree preferred or equivalent work experience.
• 3+ years of inventory control and/or stockroom experience.
• 3+ years of sales experience preferred.
• Strong proficiency with MS Office applications, especially Excel.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Provides a point of contact for customer sales, service, and information requests, and ensures that customer needs are fulfilled with speed and professionalism
• Assist in the research of basic technical issues on product and service. Collect symptoms of customer problems and facilitate repairs
• Build the business by identifying revenue opportunities within the marine industry.
• Handle shipping and receiving functions to help facilitate the trafficking and accountability for all materials which are incoming and outgoing through the warehouse which are for customer orders, inventory, repairs or for internal use.
• Respond to requests from customers for information
• Ensure store, service area and stockroom are clean and orderly.
• Read customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped using Mackay’s ERP system

Skills

MS Office

Excel

Customer service

Sales experience

Inventory control

Education

Bachelor's degree

Tools

ERP system

Job description

Mackay Communications, Inc. in Seattle, WA is seeking a fulltime Inside Sales Support Specialist to help the team with parts ordering, fulfillment and customer accounts, ensuring fast, professional service.

The role involves material handling, shipping/receiving with pallet jacks, and using Mackay’s ERP system to process orders, with growth opportunities in marine industry sales. Candidates should have 3+ years in inventory control and sales, strong Excel skills, and the ability to communicate