Inside Sales Support Representative

Spirit Electronics; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Spirit Electronics in Phoenix seeks a detail-oriented Data Entry Support specialist to assist internal account managers with order entry, data maintenance, and coordination with buyers. You will follow instructions and work under supervision, representing Spirit professionally.

Requirements include a high school diploma, 0–3 years of experience, proficiency in MS Office (Word/Excel/Outlook), keyboarding 50 wpm, and strong communication.

Qualifications

• High school diploma or equivalent required.
• 0–3 years of experience in a related area.
• Proficient in MS Office (Word, Excel, Outlook).
• Motivated self-starter with attention to detail.
• Keyboarding 50 wpm and strong written/verbal communication.
• Ability to multi-task in a fast-paced environment.
• Distribution or industry experience preferred.

Responsibilities

• Prepares source data for computer entry by compiling and sorting information.
• Processes customer and account source documents and resolves discrepancies.
• Enters data into ERP system, customer portals, and databases.
• Maintains data entry and data program procedures.
• Verifies and corrects entered data; deletes or reenters as needed.
• Tests system changes by inputting new data and reviewing output.
• Backups data and maintains confidentiality.
• Follows policies and reports needed changes.

Skills

Organization

Typing

Data Entry Skills

Attention to Detail

Confidentiality

Thoroughness

Decision Making

Independence

Analyzing Information

Results Driven

Energy Level

Education

High school diploma

Tools

MS Office

Word

Excel

Outlook

Job description

About this position

Description:

Position Overview

Provide excellent support service to our internal customer account managers to provide order entry, contact with internal staff and contact with buyers. Utilizes work instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision of Spirit’s Account Representative. Maintains the company standards involving ethical and moral values while professionally representing Spirit Electronics.

Essential Job Functions

• Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
• Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Enters customer and account data by inputting alphabetic and numeric information into the company ERP system, customer portals and various databases.
• Maintains data entry requirements by following data program techniques and procedures.
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
• Tests customer and account system changes and upgrades by inputting new data; reviewing output.
• Secures information by completing data base backups.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains customer confidence and protects operations by keeping information confidential.

Skills and Qualifications

Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information, Results Driven, Energy Level

Non-Essential Job Functions

• Phone coverage
• Employee training and general housekeeping
• Backup personnel in other departments

Requirements

• Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area.
• Proficient in MS Office Applications (Word, Excel, and Outlook)
• Motivated self-starter, attention to detail
• Keyboarding 50 wpm
• Strong interpersonal skills, including good written/verbal communication
• Multi-tasking in fast-paced environment
• Attendance/punctuality
• Distribution or industry experience preferred

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