Inside Sales Support Rep.

Amarillo Gear Company; Amarillo (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Amarillo Gear Company LLC is seeking an Inside Sales Support professional to provide administrative support to the sales team and coordinate with Operations on order status. The role involves managing front office tasks, entering orders into M2M, and generating basic quotations.

The ideal candidate has an associate degree or 1–2 years of administrative experience, with mechanical aptitude preferred. You will engage with customers by phone and email, supporting international and domestic orders

Qualifications

• Associate degree or 1-2 years administrative experience.
• Mechanical aptitude experience desired.

Responsibilities

• Communicate with customers via email or telephone on order status and expedited orders.
• Engage with Operations Team regarding order status and communicate updates to customers.
• Manage front office and main entrance, including visitors and mail.
• Enter configured and parts orders into M2M.
• Generate basic quotations.
• Add new customers and update customer information in M2M.
• Update Quote Log for International Sales associates.
• Update Customer Weekly Order Status reports.
• Support special projects and reports as requested by leadership.
• Create job orders and sales order packets for operations.
• Act as backup on phone system.
• Perform other duties as assigned.

Skills

Communication skills

Attention to detail

Microsoft Office Suite

Technical aptitude

Numbers literacy

Professional attitude

Education

Associate degree or 1-2 years administrative experience

Tools

M2M system

Job description

Amarillo Gear Company LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

SCOPE:

Inside Sales Support functions will consist of administrative support of sales staff, and interfaces with other departments. Development towards assuming additional responsibilities to expand into a traditional inside sales role.

SPECIAL SKILLS:

• Communication skills, attention to detail, familiarity with Microsoft Office Suite, technical aptitude, comfortable with numbers and a professional attitude.

EDUCATION REQUIREMENTS/EXPERIENCE:

Associate degree or 1 to 2 years of administrative experience. Mechanical aptitude experience desired.

PHYSICAL REQUIREMENTS:

Extended hours of sitting, ability to lift 15 – 20 lbs. and able to climb stairs.

Responsibilities

• Communication with customers via email or telephone on order status and expedited orders
• Engage with Operations Team regarding order status and communicate updates to customers
• Manage front office and main entrance, including but not limited to incoming visitors, company incoming and outgoing mail, and employment applicants
• Enter configured and parts orders into M2M
• Generate basic quotations
• Add new customers and update existing customer vital information into M2M
• Update Quote Log for International Sales associates
• Update Customer Weekly Order Status reports
• Special projects and reports as required by the President, Director of Sales and Inside Sales Manager
• Create job orders and sales order packets for operations team
• Act as backup on phone system
• Perform other duties as assigned

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], and please be sure to include the title and the location of the position for which you are applying.