Inside Sales Support — IT MSP Growth & Quotes

Palmetto Technology Group (PTG); Town of Florida (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401k match

Unlimited vacation time

Paid holidays and sick time

Job summary

Courser seeks a detail-oriented Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service. You will prepare quotes, manage CRM data, and coordinate with vendors to streamline communications between internal teams and clients.

The role thrives in a fast-paced IT services environment and supports MSP-style offerings, with opportunities to contribute to renewals and onboarding documentation.

Qualifications

• 2+ years in sales support, inside sales, or sales administration—preferably in IT/MSP/tech services.
• Familiarity with quoting tools and CRMs.
• Strong organizational skills with high attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office 365 (Excel, Outlook, Word).
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services.
• Assist in RFP/RFI responses, renewals, and client onboarding documentation.
• Support contract tracking and ensure all sales documentation is accurate and up to date.

Skills

Detail orientation

Organizational skills

Written & verbal communication

Multitasking

Tools

ConnectWise Sell/Quosal

QuoteWerks

HubSpot/Salesforce/ConnectWise

Microsoft Office 365

Job description

Courser seeks a detail-oriented Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service. You will prepare quotes, manage CRM data, and coordinate with vendors to streamline communications between internal teams and clients.

The role thrives in a fast-paced IT services environment and supports MSP-style offerings, with opportunities to contribute to renewals and onboarding documentation.