Inside Sales Support - Frederick MD

Ultimate Staffing; Frederick (MD); On-site; USD 60,000 - 70,000; Full time

Job summary

A well-established staffing firm is looking for an Inside Sales Support Coordinator in Frederick, MD. The role focuses on facilitating communication between customers and internal operations, ensuring accurate data entry, and processing orders. Ideal candidates will have strong organizational skills and the ability to thrive in a fast-paced environment.

Benefits

Competitive pay and benefits

Opportunities for growth and professional development

Supportive team environment

Qualifications

• 2+ years experience in sales support or customer service.
• Proficient in ERP systems, like SAP or Oracle.
• Strong attention to detail with excellent communication skills.

Responsibilities

• Serve as primary contact for sales inquiries.
• Enter and maintain accurate sales orders in the ERP system.
• Coordinate with sales and logistics to meet customer expectations.

Skills

Customer service

Data entry

Communication

Problem-solving

Education

High school diploma

Associate's or bachelor's degree

Tools

ERP systems

Microsoft Excel

Microsoft Outlook

Job description

1 week ago Be among the first 25 applicants

This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $70,000.00/yr

Direct message the job poster from Ultimate Staffing

Business Solutions Manager at Ultimate Staffing

Job Title: Inside Sales Support Coordinator

Location: Frederick, MD

Employment Type: Full-Time | On-Site

Department: Sales Operations / Customer Support

About the Role

We are seeking a detail-oriented and customer-focused Inside Sales Support Coordinator to support our client This vital role bridges the gap between our customers and internal operations, ensuring seamless communication, accurate data entry, and prompt order processing through our ERP system. If you thrive in a fast-paced environment and have a knack for organization, problem-solving, and delivering excellent customer service, we want to hear from you! This is a direct hire role paying $60-70k. The hours are 8am-5pm Monday through Friday.

Key Responsibilities

• Serve as a primary point of contact for sales inquiries, customer requests, and order-related communications.
• Enter and maintain accurate sales orders, pricing, and customer information within the ERP system.
• Monitor order status and proactively communicate updates or delays to internal teams and customers.
• Coordinate with sales, production, logistics, and finance to ensure customer expectations are met.
• Assist with generating quotes, processing returns, and handling changes to existing orders.
• Support the sales team with reporting, data analysis, and documentation as needed.
• Uphold service standards by resolving issues quickly and professionally.
  
  

Qualifications

• 2+ years of experience in a sales support, customer service, or administrative role (manufacturing preferred).
• Proficient in ERP systems (e.g., SAP, Oracle, NetSuite, or similar).
• Strong data entry skills with exceptional attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• High school diploma required; associate's or bachelor's degree a plus.
  
  

What They Offer

• Competitive pay and benefits
• Opportunities for growth and professional development
• Supportive team environment
• Stable and growing company with a strong presence in the industry

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Administrative and Support Services

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