Inside Sales Support

Fonroche Lighting America; Boise (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Fonroche Lighting America, headquartered in Fort Worth, TX, is seeking an Inside Sales Support for Boise, Idaho. The role focuses on coordinating with Sales Managers, customers, municipalities, and internal teams to keep projects moving, managing Salesforce data, scheduling meetings, and supporting bids.

The ideal candidate is organized, proactive, service-oriented, and comfortable interacting with both internal stakeholders and external customers.

Qualifications

• Organized, proactive, service-oriented candidate.
• Experience coordinating with customers and internal teams.
• Comfortable communicating with external customers and internal stakeholders.

Responsibilities

• Coordinate with customers, municipalities and partners to confirm project details.
• Schedule demos, site visits, and meetings for Territory Sales Managers.
• Enter and maintain accounts, contacts and opportunities in Salesforce.
• Prepare reports and dashboards for territory forecasting.
• Support bids, proposals, and compliance forms with Sales Enablement.
• Keep documentation and templates organized.

Skills

Salesforce

CRM management

Customer communication

Scheduling

Calendar management

Tools

Salesforce

Job description

Who We Are

At Fonroche Lighting America, we are transforming the way outdoor spaces are illuminated with off-grid, solar-powered street lighting. As the industry leader in autonomous solar lighting, we provide municipalities, developers, and commercial facilities with a cost-effective, reliable, and sustainable alternative to traditional grid-connected lighting.

Inside Sales Support - Boise, Idaho

Who We Are

At Fonroche Lighting America, we are transforming the way outdoor spaces are illuminated with off-grid, solar-powered street lighting. As the industry leader in autonomous solar lighting, we provide municipalities, developers, and commercial facilities with a cost-effective, reliable, and sustainable alternative to traditional grid-connected lighting.

With our U.S. headquarters in Fort Worth, TX, and regional offices nationwide, we are rapidly expanding—offering a dynamic work environment where innovation meets impact.

About The Role

As Inside Sales Support, you will serve as the operational and communication hub for a specific sales territory. You’ll coordinate directly with Sales Managers, customers, municipalities, and internal teams to keep projects moving efficiently. This includes managing Salesforce data, scheduling meetings, supporting bids, sending outreach and follow-ups, and ensuring the sales process stays organized and on track.

This role is ideal for someone who is organized, proactive, service-oriented, and comfortable interacting with both internal stakeholders and external customers.

What You’ll Do

Territory & Customer Coordination

• Communicate directly with customers, municipalities, and partners to gather information, follow up on open items, or confirm project details.
• Cold call and send outreach emails or messages to engage city contacts and help set up meetings for Territory Sales Managers.
• Schedule demos, site visits, Teams calls, and customer meetings for assigned reps.
• Manage calendars, coordinate logistics, and help reps stay organized.
• Assist with event coordination—lunch-and-learns, local conferences, and municipal meetings.
• Send follow-ups, confirmations, reminders, and meeting notes.

Salesforce & Project Management

• Enter and update accounts, contacts, project information, and opportunities in Salesforce with accuracy and consistency.
• Review new opportunities to ensure complete details—maps, geographic data, project notes—are entered before moving to the next step.
• Maintain data integrity by identifying duplicates, correcting errors, and filling missing fields.
• Create reports and dashboards used for territory forecasting and weekly sales meetings.

Cross-Functional Support

• Work closely with Sales Enablement on bids, submissions, proposal documents, and compliance forms.
• Coordinate with Application Design to provide accurate geographic inputs, maps, photos, and project specifics for solar studies.
• Communicate with Production and Supply Chain regarding timelines, inventory, ETA updates, and larger basket orders.
• Serve as the central connector between sales, design, production, and operations so projects stay on track.

Administrative & Operational Responsibilities

• Maintain organized documentation, customer files, templates,