Solar Lighting Technical Support

Fonroche Lighting FR; Center (IN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Training tailored to your needs

Opportunities for professional development

International exposure in a multicultural environment

Role in an impactful global company

Job summary

A global leader in solar technology is looking for a driven individual to support operations at their Service Center. This position involves providing technical support, managing stock levels, and conducting training for installers. A Bachelor's degree in Renewable Energies or related fields, as well as minimum 2 years of experience, are required. We offer a dynamic work environment where your contributions make a significant impact on sustainability and renewable energy initiatives. Join us if you're ready to drive change!

Qualifications

• Minimum of 2 years of working experience.
• Experience with inventory management and logistics.
• Interest in renewable energy project dimensioning.

Responsibilities

• Provide technical support to sales teams.
• Manage logistics and stock levels.
• Conduct training for installers.

Skills

Technical support

Communication skills in English

Autonomy

Multitasking

Attention to detail

Education

Bachelor's degree in Renewable Energies, Architecture, Industrial Design, or Civil Engineering

Tools

SAGE ERP software

Job description

Overview

Join Fonroche Lighting and Make a Global Impact 🌍

Fonroche Lighting is a global leader in autonomous solar urban streetlights, with over 200,000 installations across five continents. Based in France between Bordeaux and Toulouse, we are experiencing rapid growth (≈30% annually) while maintaining an exceptional employee retention rate of 95%. Our modern headquarters, inaugurated in 2023, houses dynamic teams united by a mission to illuminate the world sustainably.

The Opportunity

Support the operations at our Service Center in Croatia, Zagreb; playing a key role in the sales and after-sales processes.

Design Office / After-Sales Service (SAV)

• Provide technical support to the sales team on operational matters.
• Customize solar lighting projects and draft technical documentation.
• Perform after-sales interventions, such as battery or PV replacements at height.
• Attend client meetings and participate in training workshops organized by Fonroche.
• Train installers on the installation of Fonroche solar streetlights.

Logistics / Stock Management

• Maintain rigorous tracking of theoretical and physical stock levels.
• Oversee the preparation of customer orders, from picking to loading.
• Supervise and/or actively participate in material loading/unloading operations.
• Monitor client deliveries to ensure timely and accurate fulfillment.
• Manage and archive shipping documentation and delivery records.

What you can bring to us

• +2 year of working experience.
• Technical or Bachelor degree in Renewable Energies, Architecture, Industrial Design, Civil Engineering or related field.
• You interest in learning how to dimension projects - photometric studies.
• You will use our ERP SAGE software for stock management.
• Your interest in warehouse management and control a lift platform.
• Communication skills (oral and written) in English and local language.

Your Super Powers

• Autonomy: Ability to prioritize tasks independently and manage workload effectively.
• Versatility: Capacity to handle multitasking while maintaining a high level of performance.
• Rigor: Precision and attention to detail are essential, both in stock management and technical studies.
• Proactivity: A constant drive for improvement and optimization in processes and organization.
• Assertive Communication: Ability to communicate confidently and effectively in Fonroche's multicultural environment.

Beyond your experience, we are looking for a curious and ambitious spirit, a desire to play a role in the energy transition, and to provide concrete solutions to your customers. We are looking for someone capable of giving meaning and impact to their work, driven by true passion for development and by an innovative, change-oriented approach. If you are collective, humble, committed, dynamic, and driven by a willingness to take risks, then we share the same values!

As part of our diversity policy, Fonroche Lighting considers all applications equally, including those from individuals with disabilities.

What We Offer

• Role in an environmentally impactful global company; where work has meaning 🌱
• Modern work environment with dynamic teams; opportunity to own projects and make impactful decisions in a trusted environment 👊
• Training tailored to your needs and market trends and professional development opportunities 📈
• Stable company with strong growth trajectory 💪
• International exposure; multicultural environment with over 30 different nationalities at Fonroche 🌎
• Opportunity to work with industry experts within a leading and innovative company in its market 🤩

Join us in shaping a sustainable future while growing your career in a supportive, mission-driven environment!

Additional Information – Recruitment And Integration Process

If selected, you will join a simple and quick recruitment process with three steps:

• Video interview with our Talent Acquisition, Nancy.
• Interview with your future managers: Bruno, Global Technical Director.
• Video interview with our HR Director, Joris, to discuss values and cultural fit.

About

Onboarding for the position will be through our customized internal program. You will be supported in your role for about 2 weeks through three key stages:

• Meeting all departments and business areas of the company
• Technical discovery of the products and processes
• Training tailored to your needs and functions