Inside Sales Supervisor – Call Center Team Lead

RadNet, Inc.; Clearwater (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

RadNet, Inc. seeks an Inside Sales Supervisor to lead Sales Specialists and Team Leads, ensuring quality calls and productivity in a healthcare customer environment. The role oversees workload, patient management programs, and normalization of team performance.

Responsibilities include training new specialists, driving efficiency, and participating in ongoing operational initiatives, with emphasis on accurate documentation and proper charges. Strong communication is essential.

Qualifications

• High School graduate required (GED).
• Bachelor's degree preferred.

Responsibilities

• Lead and guide Sales Specialists and assist with sales team management.
• Oversee agent workload and ensure patient management program efficiency.
• Drive performance toward current business goals and maintain professional conduct.

Skills

Customer service

Communication

Independence

Organizational skills

Verbal communication

Office work 75%

Clear speech

Healthcare experience

Education

High School GED

Bachelor's degree preferred

Job description

RadNet, Inc. seeks an Inside Sales Supervisor to lead Sales Specialists and Team Leads, ensuring quality calls and productivity in a healthcare customer environment. The role oversees workload, patient management programs, and normalization of team performance.

Responsibilities include training new specialists, driving efficiency, and participating in ongoing operational initiatives, with emphasis on accurate documentation and proper charges. Strong communication is essential.