Inside Sales Supervisor

electroCore, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

electroCore, Inc. is seeking an experienced Inside Sales Manager to lead and develop the inside sales team, driving achievement of individual and team goals.

You will oversee daily activities, manage follow-up, coverage, and priorities, while collaborating with field Sales and Customer Experience to coordinate outreach. The role requires strong coaching, communication, and data-driven decision-making, with focus on improving engagement and conversion of leads into sales, and maintaining accurate

Qualifications

• Experience in inside sales with proven goal attainment.
• Previous team leadership or sales management experience.
• Strong coaching and communication skills.
• Ability to analyze sales data to drive improvement.

Responsibilities

• Lead, coach, and develop the inside sales team to achieve individual and team goals.
• Oversee daily sales activities, lead follow-up, account coverage, and workload priorities.
• Monitor sales results and key performance metrics; address gaps and recognize success.
• Partner with field sales and Customer Experience to coordinate outreach and account support.
• Improve sales processes, customer engagement, and conversion of leads into sales.
• Ensure accurate Salesforce records, pipeline visibility, and timely reporting to leadership.
• Support hiring, onboarding, and ongoing training on products and sales practices.

Skills

Leadership

Coaching

Communication

Data-driven

Account management

Education

Bachelor's degree preferred

Tools

Salesforce

Job description

• Lead, coach, and develop the inside sales team to achieve individual and team goals.
• Oversee daily sales activities, lead follow-up, account coverage, and workload priorities.
• Monitor sales results and key performance metrics; address gaps and recognize success.
• Partner with field sales and Customer Experience to coordinate outreach and account support.
• Improve sales processes, customer engagement, and conversion of leads into sales.
• Ensure accurate Salesforce records, pipeline visibility, and timely reporting to leadership.
• Support hiring, onboarding, and ongoing training on products and sales practices.

Requirements

• Experience in inside sales with demonstrated success achieving sales goals.
• Prior team leadership or sales management experience.
• Strong coaching, communication, and relationship-building skills.
• Ability to set priorities, manage performance, and hold team members accountable.
• Ability to use sales data to identify trends and improve results.
• Strong organizational skills and ability to manage competing priorities.
• Collaborative approach to working across departments.
• Healthcare or medical device sales experience preferred.
• High school diploma or equivalent; bachelor’s degree preferred.
• Knowledge of the sales process from lead generation through close.
• Proficiency with Salesforce or a similar CRM and Microsoft Office.