Inside Sales Specialist — Water Equipment Parts

Blake Equipment Company; Rutland (VT); On-site; USD 30,000 - 39,000; Full time

Job summary

Blake Equipment Inside Sales position in Rutland, VT is a full-time role focused on supporting professional contractors with product information, pricing, and order processing to drive sales. The role involves handling customer inquiries, coordinating with vendors, and ensuring accurate documentation and timely deliveries.

The successful candidate will provide professional customer service, assist with pricing requests, and process payments and returns as needed.

Responsibilities

• Provides professional-level support to customers on product information related to functionality, performance and price
• Collects information and feedback from the customer related to requirements, concerns and/or complaints
• As applicable manages the order process in a professional manner
• Recommends product and service that effectively meet customer needs
• Assists customers and other sales professionals with pricing requests
• Provides accurate information for documenting customer orders
• Applies advanced level product knowledge to assist customers
• Accurately processes payments for purchases
• Processes returns to include completing appropriate paperwork, exchanging merchandise and generating credit receipts as needed
• Greets incoming customers in a professional and timely manner.
• Answers incoming sales calls via telephone, written inquiries, and facsimile requests
• Understands and supports established sales policies and procedures to provide proper and effective treatment to customers
• Pulls orders, moves inventory, and receives orders from vendors; including loading and off-loading inventory
• Performs other related duties as needed

Job description

Blake Equipment Inside Sales position in Rutland, VT is a full-time role focused on supporting professional contractors with product information, pricing, and order processing to drive sales. The role involves handling customer inquiries, coordinating with vendors, and ensuring accurate documentation and timely deliveries.

The successful candidate will provide professional customer service, assist with pricing requests, and process payments and returns as needed.