Blake Equipment Inside Sales - Greenfield, MA

Headwater Companies; Greenfield (MA); On-site; USD 30,307 - 33,062; Full time

Job summary

Headwater Companies in Greenfield, Massachusetts is looking for an Inside Sales professional to implement sales initiatives and support customers effectively. You'll provide product information, manage orders, and assist customers with their inquiries while maintaining strong communication.

This full-time role offers a pay range of $22.00 to $24.00 per hour, with physical activities including lifting up to 50 pounds. The company values customer satisfaction and strives to accommodate individuals with disabilities.

Qualifications

• Professional-level support to customers on product information
• Ability to manage order processes effectively
• Strong communication skills for sales and customer interactions

Responsibilities

• Provide product support and information
• Collect customer feedback on needs and concerns
• Process customer orders and payments accurately
• Manage inventory and customer orders in a timely manner

Skills

Customer support

Product knowledge

Order processing

Communication

Job description

General Description

Responsible for implementing sales initiatives and strategies for an assigned group of customers or market category. Drives demand for company products and services by providing broad support to customers that includes professional-level assistance with purchases, information, and training on product offerings and functionality.

Duties and Responsibilities

• Provides professional-level support to customers on product information related to functionality, performance and price
• Collects information and feedback from the customer related to requirements, concerns and/or complaints
• As applicable manages the order process in a professional manner
• Recommends product and service that effectively meet customer needs
• Assists customers and other sales professionals with pricing requests
• Provides accurate information for documenting customer orders
• Applies advanced level product knowledge to assist customers
• Accurately processes payments for purchases
• Processes returns to include completing appropriate paperwork, exchanging merchandise and generating credit receipts as needed
• Greets incoming customers in a professional and timely manner.
• Answers incoming sales calls via telephone, written inquiries, and facsimile requests
• Understands and supports established sales policies and procedures to provide proper and effective treatment to customers
• Pulls orders, moves inventory, and receives orders from vendors; including loading and off-loading inventory
• Performs other related duties as needed

Physical Activities

• Regularly required to sit and to talk or hear
• Frequently required to use hands to finger, handle, or feel and to reach with hands and arms
• Occasionally required to stand or walk and to climb or balance
• Specific vision abilities required by this job include close vision
• The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

Job Type

Full-time

Pay

$22.00 - $24.00 per hour

Contact

• https://www.indeed.com/job/inside-sales-wholesale-1e296369d54acd67
• [e-mail]

EEO

The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions and expectations.