Inside Sales Specialist/ Visual Communications Consultant

FASTSIGNS of West Metro, MN; Orlando (FL); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Competitive salary

Free uniforms

Profit sharing

Wellness resources

Free food & snacks

Job summary

FASTSIGNS North Orlando is seeking a personable Inside Sales Specialist to guide customers from inquiry through project completion. This role emphasizes relationship-building, listening, and proactive follow-up to tailor signage solutions for business needs.

You will engage with owners and decision-makers, discuss pricing, and coordinate with design and production teams. A collaborative, supportive environment and opportunities for advancement are offered.

Qualifications

• Strong relationship-building skills with ability to understand customer goals and budgets.
• Excellent listening and communication to guide customers through solutions.
• Persistent and dependable with strong follow-through.

Responsibilities

• Be an initial contact for calls, emails, leads, walk-ins, and referrals.
• Ask questions about goals, budget, and timeline to tailor solutions.
• Recommend signage and visual communication options.
• Prepare quotes and estimates for routine projects.
• Follow up on leads, quotes, and opportunities.
• Keep customers updated through design, production, and installation.
• Collaborate with design, production, installation, and sales teams.

Skills

Relationship building

Customer communication

Follow-up

Sales experience

Pricing discussion

Tools

CRM software

Job description

Responsive recruiter

Benefits

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Competitive salary
• Free uniforms
• Profit sharing
• Wellness resources
• Free food & snacks

FASTSIGNS North Orlando is looking for a personable, organized, and motivated Inside Sales Specialist to join our team.

Our customers come to us because they need help bringing an idea to life—whether that means a sign, banner, vehicle graphic, wall graphic, display, or another visual communication project. You will help them understand what they need, recommend the right solution, and keep the project moving from the first conversation through completion.

This is not a high-pressure call-center position. It is a relationship-based sales role where good listening, clear communication, and consistent follow-up matter.

What You’ll Do

• Be one of the first points of contact for phone calls, emails, website leads, walk-ins, referrals, and repeat customers
• Ask thoughtful questions about the customer’s goals, budget, and timeline
• Recommend signage and visual communication solutions
• Prepare quotes and estimates for routine projects
• Follow up on leads, quotes, and open opportunities
• Keep customers updated throughout the design, production, and installation process
• Work closely with the design, production, installation, and sales teams
• Keep customer information and follow-up tasks updated in the FASTSIGNS CRM
• Look for opportunities to earn repeat business, referrals, and additional sales
• Take ownership of customer relationships from the initial inquiry through the completed project

Who Will Thrive Here

You will likely be a strong fit if you:

• Enjoy building relationships and helping people solve problems
• Are comfortable speaking with business owners and decision-makers
• Can discuss pricing and next steps without being pushy
• Are persistent and dependable with excellent follow-through
• Stay organized when several customers need your attentionTake ownership instead of waiting to be reminded
• Are open to coaching and willing to learn a specialized industry
• Work well with a team and communicate when something needs attention
• Are comfortable learning products, measurements, estimating, and profit margins

Sales, customer service, account management, project coordination, print, marketing, or sign-industry experience is helpful, but the right attitude and work ethic matter most.

What We Provide

• Paid training in signage, visual communications, estimating, CRM use, and project workflow
• Coaching and support from the Sales Manager and Jesus, our day-to-day team lead
• A clear opportunity to grow into senior sales or account-management responsibilities
• A collaborative small-business environment where your work is noticed
• The opportunity to build relationships with local businesses and see your work come to life

Compensation & Schedule

• $18 an hour
• Uncapped commission and performance incentives
• Opportunity for pay increases as skills, sales performance, and responsibilities grow
• Full-time, Monday–Friday position
• Initial schedule: 8:30 a.m.–5:30 p.m.
• Hybrid flexibility may be earned through consistent performance

This position reports jointly to the Sales Manager.

If you are dependable, professional, coachable, and take pride in following through for customers, we would love to hear from you.

Compensation: $18.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.