Inside Sales Specialist/ Visual Communications Consultant

FASTSIGNS #177401; Orlando (FL); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Performance bonus

Advancement opportunities

Training & development

Competitive salary

Free uniforms

Profit sharing

Wellness resources

Free snacks

Job summary

FASTSIGNS North Orlando is seeking an Inside Sales Specialist to build relationships with customers and guide signaling projects from inquiry through completion. You will help customers define goals, budgets, and timelines while recommending signage solutions and producing quotes.

This role emphasizes listening, follow-through, and teamwork within a supportive environment. The position offers paid training, hybrid flexibility, and opportunities for advancement in a collaborative, small-business

Qualifications

• Strong relationship-building skills and ability to help customers solve problems.
• Comfortable speaking with business owners and decision-makers.
• Ability to discuss pricing and next steps without being pushy.

Responsibilities

• Be one of the first points of contact for phone calls, emails, website leads, walk-ins, referrals, and repeat customers.
• Ask thoughtful questions about the customer’s goals, budget, and timeline.
• Recommend signage and visual communication solutions.
• Prepare quotes and estimates for routine projects.
• Follow up on leads, quotes, and open opportunities.
• Keep customers updated throughout design, production, and installation.

Skills

Relationship building

Customer service

Communication

Organization

Follow-through

Team collaboration

Willing to learn

Tools

CRM software

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Competitive salary
• Free uniforms
• Profit sharing
• Wellness resources
• Free food & snacks

FASTSIGNS North Orlando is looking for a personable, organized, and motivated Inside Sales Specialist to join our team.

Our customers come to us because they need help bringing an idea to life- whether that means a sign, banner, vehicle graphic, wall graphic, display, or another visual communication project. You will help them understand what they need, recommend the right solution, and keep the project moving from the first conversation through completion.

This is not a high-pressure call-center position. It is a relationship-based sales role where good listening, clear communication, and consistent follow-up matter.

WHAT YOU’LL DO

• Be one of the first points of contact for phone calls, emails, website leads, walk-ins, referrals, and repeat customers
• Ask thoughtful questions about the customer’s goals, budget, and timeline
• Recommend signage and visual communication solutions
• Prepare quotes and estimates for routine projects
• Follow up on leads, quotes, and open opportunities
• Keep customers updated throughout the design, production, and installation process
• Work closely with the design, production, installation, and sales teams
• Keep customer information and follow-up tasks updated in the FASTSIGNS CRM
• Look for opportunities to earn repeat business, referrals, and additional sales
• Take ownership of customer relationships from the initial inquiry through the completed project

WHO WILL THRIVE HERE

You will likely be a strong fit if you:

• Enjoy building relationships and helping people solve problems
• Are comfortable speaking with business owners and decision-makers
• Can discuss pricing and next steps without being pushy
• Are persistent and dependable with excellent follow-through
• Stay organized when several customers need your attention
• Take ownership instead of waiting to be reminded
• Are open to coaching and willing to learn a specialized industry
• Work well with a team and communicate when something needs attention
• Are comfortable learning products, measurements, estimating, and profit margins

Sales, customer service, account management, project coordination, print, marketing, or sign-industry experience is helpful, but the right attitude and work ethic matter most.

WHAT WE PROVIDE

• Paid training in signage, visual communications, estimating, CRM use, and project workflow
• Coaching and support from the Sales Manager and Jesus, our day-to-day team lead
• A clear opportunity to grow into senior sales or account-management responsibilities
• A collaborative small-business environment where your work is noticed
• The opportunity to build relationships with local businesses and see your work come to life

COMPENSATION & SCHEDULE

• $18 an hour
• Uncapped commission and performance incentives
• Opportunity for pay increases as skills, sales performance, and responsibilities grow
• Full-time, Monday-Friday position
• Initial schedule: 8:30 a.m.-5:30 p.m.
• Hybrid flexibility may be earned through consistent performance

This position reports jointly to the Sales Manager.