Inside Sales Specialist - Tube & Pipe Laser Solutions

Reliance, Inc.; Santa Fe Springs (CA); On-site; USD 37,000 - 44,000; Full time

Job summary

You will communicate delivery timelines, coordinate with internal teams, and help establish new customer relationships while supporting existing accounts. Strong MS Office skills and Excel proficiency are required.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Strong written and verbal communication skills.
• Comfortable handling quotes, purchase orders, and numbers.
• Proficient with phone communications to vendors and customers.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Typing speed of 45–65 WPM.
• Organized, detail-oriented, and dependable.
• Ability to prioritize and multitask effectively.

Responsibilities

• Provide expert product knowledge and handle complex customer questions and problems.
• Prepare and deliver accurate quotes and formal sales orders.
• Enter, proof, and confirm customer orders in the system.
• Communicate delivery timelines based on production schedules.
• Coordinate with internal teams to support customer needs.
• Open new customer accounts and manage required documentation.
• Support customers with product knowledge and responsiveness.
• Make outbound calls to source new business or re-establish contacts.

Skills

Written and verbal communication

MS Office

Typing 45–65 WPM

Quotes & purchase orders

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

You will communicate delivery timelines, coordinate with internal teams, and help establish new customer relationships while supporting existing accounts. Strong MS Office skills and Excel proficiency are required.