Inside Sales Specialist – Steel & Solutions

Farwest; Stockton (CA); On-site; USD 33,062 - 44,772; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with match

Life insurance

Job summary

Farwest Steel Corporation in Stockton, CA is seeking an Inside Sales Representative to convert quotes, manage orders, and advise customers on inventory and lead times. This onsite role emphasizes accurate data entry, strong communication, and dependable teamwork.

You will develop quotations, check inventory, coordinate with vendors, and provide exceptional service to drive customer success across Farwest's Western US operations.

Qualifications

• High school diploma or equivalent.
• Computer experience is a required skill.
• Proficient understanding of blueprints.
• Communicate effectively and sell steel products and services.
• Professional telephone skills and techniques.
• Great listening and recording skills.
• Ability to work in a team environment within our company.
• Courteous professional conduct with customers and co-workers.
• Adapt to different social settings, perform routine office support, understand written and oral instruction, and make accurate mathematical calculations.
• College degree in related field preferred.
• Past sales experience.
• Past work in steel, construction, manufacturing.

Responsibilities

• Prepare and convert quotes to orders after checking inventory levels and confirming with customers that processes and services will meet or exceed requirements.
• Listen carefully prior to reading all items back to the customer.
• Ensure order writing accuracy when the quote is converted to an order.
• Responsible for all data entry of customer quotes and orders.
• Educate customers on depth of services and breadth of inventory at various divisions of Farwest Steel Corporation.
• Communicate processing capabilities and expectations to outside vendors, always offering quality metal solutions to ensure customer success.
• Timely follow up on all quotes and orders for feedback on pricing, quality and delivery information.
• Check with the credit department regarding current status of a customer’s account if a high dollar order or rush order is placed.
• Track and acknowledge any changes to the order and verify revisions.

Skills

Effective communication

Teamwork

Active listening

Telephone skills

Data entry

Customer service

Math calculations

Adaptability

Past sales experience

Past work in steel/manufacturing

Education

High school diploma

College degree in related field preferred

Job description

Farwest Steel Corporation in Stockton, CA is seeking an Inside Sales Representative to convert quotes, manage orders, and advise customers on inventory and lead times. This onsite role emphasizes accurate data entry, strong communication, and dependable teamwork.

You will develop quotations, check inventory, coordinate with vendors, and provide exceptional service to drive customer success across Farwest's Western US operations.