Inside Sales Representative

Farwest Steel Corporation; Medford (OR); On-site; USD 50,000 - 53,000; Full time

Job summary

Farwest Steel Corporation is seeking an Inside Sales Representative I for our onsite team in Medford, OR. You will develop customer quotes, enter orders, and provide inventory and lead-time information to customers, ensuring service solutions across Farwest divisions.

The role requires a high school diploma, strong computer and blueprint skills, and the ability to sell steel products. Salary is $24.00–$25.25/hour with a typical 8:00 AM–5:00 PM schedule, Monday–Friday.

Qualifications

• High school diploma required.
• Proficient computer skills required.
• Ability to read blueprints and understand calculations.
• Strong communication and sales skills.
• Professional phone etiquette and active listening.
• Ability to work in a team and provide excellent customer service.
• Adaptability to social settings and routine office tasks.
• Past sales experience and steel/industrial exposure preferred.

Responsibilities

• Prepare and convert quotes to orders after checking inventory and confirming feasibility.
• Provide accurate inventory and lead-time information to customers.
• Educate customers on Farwest Steel's services and inventory breadth.
• Follow up on quotes and orders for pricing and delivery feedback.
• Coordinate with credit for high-value orders or rushes.
• Ensure accurate data entry for quotes and orders.
• Communicate capabilities to outside vendors to ensure customer success.

Skills

Computer skills

Blueprints

Communication

Sales experience

Telephone skills

Active listening

Teamwork

Customer service

Professional conduct

Office support

Adaptability

Math calculations

Past steel experience

Education

High school diploma

College degree preferred

Job description

Hello prospective employee, we appreciate you taking the time to learn about Farwest and this sales position!

About Farwest

Farwest Steel Corporation has been the preeminent metal solutions choice within the greater Western United States since 1956. Farwest’s products and services offer customers the ability to consolidate many suppliers into one effective solution. We have over 600 employees in 7 Western States. As a company, Farwest strives to offer our employees a safe, innovative, creative, fun, diverse and team-based atmosphere that supports our vision: to be the preeminent metal solutions provider in the Western United States. Our goal is to create a performance-based culture staffed with highly motivated and satisfied employees. We are a full line steel service center with product line distribution, flame, plasma, and laser processing, welding, forming, rolling, and reinforcing steel capabilities.

Benefits

• Benefits include: Medical, Dental, Vision, Employee Assistance Program, Life Insurance and Disability, a 401K with up to a 3.5% match
• Sales Incentive based on net sales revenues, paid quarterly depending on results compared to budget.
• Career development opportunities
• Paid vacation, sick and holidays

About This Position

Job Type: Full Time, Onsite

Schedule: 8:00AM - 5:00PM, Monday - Friday

Wage: $24.00 - $25.25, depending on experience

Farwest Steel’s Sales Department seeks a knowledgeable and dependable individual to join their team as Inside Sales Representative I. In this role, you will develop customer requests for distribution quotations and orders. Create quotes, enter orders, and provide inventory availability and lead time information to customers. Provide service solutions to customers by utilizing all Divisions of Farwest Steel.

Key Responsibilities

• Prepare and convert quotes to orders after checking inventory levels and confirming with customers that processes and services will meet or exceed requirements.
• Listen carefully prior to reading all items back to the customer.
• Ensure order writing accuracy when the quote is converted to an order.
• Responsible for all data entry of customer quotes and orders.
• Educate customers on depth of services and breadth of inventory at various divisions of Farwest Steel Corporation.
• Communicate processing capabilities and expectations to outside vendors, always offering quality metal solutions to ensure customer success.
• Timely follow up on all quotes and orders for feedback on pricing, quality and delivery information.
• Check with the credit department regarding current status of a customer’s account if a high dollar order or rush order is placed.
• Track and acknowledge any changes to the order and verify revisions.

Qualifications

• High school diploma
• Computer experience is a required skill
• proficient understanding of blueprints
• Communicate effectively and sell steel products and services
• Professional telephone skills and techniques
• Great listening and recording skills
• Ability to work in a team environment within our company
• Courteous professional conduct required with customers and co-workers
• Able to adapt to different social settings, perform routine office support, understand written and oral instruction, and make accurate mathematical calculations
• College degree in related field preferred
• Past sales experience
• Past work in steel, construction, manufacturing

Farwest is an Equal Opportunity Employer & Drug Free Workplace.

Join a growing, dynamic company with operations across the western US! Learn

As a condition of employment, all applicants are required to pass a pre-employment drug screen and background check. Farwest adheres to federal regulations in regard to drug-testing, which includes THC. Pre-employment drug screen and background check must be completed, post offer of employment. Farwest participates in E-Verify and we confirm each candidate’s eligibility to legally work in the US.