Inside Sales Representative

Farwest; Stockton (CA); On-site; USD 33,062 - 44,772; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with match

Life insurance

Job summary

Farwest Steel Corporation in Stockton, CA is seeking an Inside Sales Representative to convert quotes, manage orders, and advise customers on inventory and lead times. This onsite role emphasizes accurate data entry, strong communication, and dependable teamwork.

You will develop quotations, check inventory, coordinate with vendors, and provide exceptional service to drive customer success across Farwest's Western US operations.

Qualifications

• High school diploma or equivalent.
• Computer experience is a required skill.
• Proficient understanding of blueprints.
• Communicate effectively and sell steel products and services.
• Professional telephone skills and techniques.
• Great listening and recording skills.
• Ability to work in a team environment within our company.
• Courteous professional conduct with customers and co-workers.
• Adapt to different social settings, perform routine office support, understand written and oral instruction, and make accurate mathematical calculations.
• College degree in related field preferred.
• Past sales experience.
• Past work in steel, construction, manufacturing.

Responsibilities

• Prepare and convert quotes to orders after checking inventory levels and confirming with customers that processes and services will meet or exceed requirements.
• Listen carefully prior to reading all items back to the customer.
• Ensure order writing accuracy when the quote is converted to an order.
• Responsible for all data entry of customer quotes and orders.
• Educate customers on depth of services and breadth of inventory at various divisions of Farwest Steel Corporation.
• Communicate processing capabilities and expectations to outside vendors, always offering quality metal solutions to ensure customer success.
• Timely follow up on all quotes and orders for feedback on pricing, quality and delivery information.
• Check with the credit department regarding current status of a customer’s account if a high dollar order or rush order is placed.
• Track and acknowledge any changes to the order and verify revisions.

Skills

Effective communication

Teamwork

Active listening

Telephone skills

Data entry

Customer service

Math calculations

Adaptability

Past sales experience

Past work in steel/manufacturing

Education

High school diploma

College degree in related field preferred

Job description

Hello prospective employee, we appreciate you taking the time to learn about Farwest and this sales position!

About Farwest:

Farwest Steel Corporation has been the preeminent metal solutions choice within the greater Western United States since 1956. Farwest’s products and services offer customers the ability to consolidate many suppliers into one effective solution. We have over 600 employees located in 7 Western States.

As a company, Farwest strives to offer employees a safe, innovative, creative, fun, diverse and team‑based atmosphere that supports our vision: to be the preeminent metal solutions provider in the Western United States. Our goal is to create a performance‑based culture staffed with highly motivated and satisfied employees.

Benefits:

• Medical, Dental, Vision, LTD, FSA, HRA, HSA, EAP, company paid Life Insurance & STD, and 401K with 3.5% Match
• We offer full benefits with options to suit everyone
• Incentive based on corporate performance, based on net sales revenues.
• Tuition reimbursement and career development opportunities
• Compensation will be based on knowledge, skills, and ability

About this position:

Job Type: Full Time, Onsite
Schedule: 8:00am to 5:00PM, Monday - Friday
Wage: $24.00 - $32.50 depending on experience

Farwest’s Stockton location seeks a knowledgeable and dependable individual to join their team as Inside Sales Representative. In this role, you will develop customer requests for distribution quotations and orders. Create quotes, enter orders, and provide inventory availability and lead time information to customers. Provide service solutions to customers by utilizing all divisions of Farwest Steel.

Key Responsibilities:

1. Prepare and convert quotes to orders after checking inventory levels and confirming with customers that processes and services will meet or exceed requirements.
2. Listen carefully prior to reading all items back to the customer.
3. Ensure order writing accuracy when the quote is converted to an order.
4. Responsible for all data entry of customer quotes and orders.
5. Educate customers on depth of services and breadth of inventory at various divisions of Farwest Steel Corporation.
6. Communicate processing capabilities and expectations to outside vendors, always offering quality metal solutions to ensure customer success.
7. Timely follow up on all quotes and orders for feedback on pricing, quality and delivery information.
8. Check with the credit department regarding current status of a customer’s account if a high dollar order or rush order is placed.
9. Track and acknowledge any changes to the order and verify revisions.

Qualifications:

• High school diploma
• Computer experience is a required skill
• Proficient understanding of blueprints
• Communicate effectively and sell steel products and services
• Professional telephone skills and techniques
• Great listening and recording skills
• Ability to work in a team environment within our company
• Courteous professional conduct required with customers and co‑workers
• Able to adapt to different social settings, perform routine office support, understand written and oral instruction, and make accurate mathematical calculations
• College degree in related field preferred
• Past sales experience
• Past work in steel, construction, manufacturing

Farwest is an Equal Opportunity Employer & Drug Free Workplace.

All applicants are required to pass a pre‑employment drug screen and background check. Farwest adheres to federal regulations in regard to drug testing, which includes THC. The pre‑employment drug screen and background check must be completed after an offer of employment.