Inside Sales Specialist: Order & Compliance Coordinator

SynQor; Salem (NH); On-site; USD 50,000 - 70,000; Full time

Job summary

SynQor in New Hampshire seeks an Inside Sales Specialist to process and manage customer orders. You will support order administration, interface with customers on export compliance, and collaborate with the Regional Sales Manager to meet customer needs.

You will use Oracle for order acknowledgements, Salesforce for accounts, and participate in training on ERP(order management), Salesforce, and export compliance during the first year.

Qualifications

• Bachelor’s Degree strongly preferred.
• In lieu of education, years of related experience may be considered.
• Relevant experience in contract administration is a plus.
• Previous experience in a client facing or customer support role is a plus.

Responsibilities

• Process customer orders with Sales team and generate order acknowledgements in Oracle.
• Manage customer returns and related documentation (FAR, RMA, RTC).
• Assist with customer-related finance issues and resolutions across teams.
• Collaborate with shipping to ensure timely and accurate order fulfillment.
• Maintain and update customer Billing and Shipping Accounts in Salesforce.
• Ensure compliance with Export Control Certificate and Export Compliance regulations.

Skills

Organization

Time management

Financial handling

Cross-functional communication

Attention to detail

Education

Bachelor's degree strongly preferred

Job description

SynQor in New Hampshire seeks an Inside Sales Specialist to process and manage customer orders. You will support order administration, interface with customers on export compliance, and collaborate with the Regional Sales Manager to meet customer needs.

You will use Oracle for order acknowledgements, Salesforce for accounts, and participate in training on ERP(order management), Salesforce, and export compliance during the first year.