Inside Sales Specialist - Industrial Automation ($60k-$80k)

Radwell International; Glendale (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Company Match

Paid Time Off

Company-Paid Life Insurance

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

Career Development

Employee Referral Bonus

Fitness and Wellness Initiatives

Job summary

Radwell International in Glendale, AZ is hiring an Inside Sales Representative to manage inbound sales opportunities, respond to customer inquiries, and deliver exceptional service via phone, email, and other channels.

You will develop and convert sales opportunities using Salesforce and other business systems, building lasting customer relationships. The role emphasizes staying motivated, customer-focused and thriving in a fast-paced sales environment.

Qualifications

• Minimum 1 year of customer service experience.
• Strong communication and relationship-building skills.
• Strong computer proficiency and ability to learn new systems quickly.
• Ability to understand and manage a sales cycle.
• Proficiency with Microsoft Office, email, internet applications, and CRM systems.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries via phone, email, and other communication channels.
• Manage sales opportunities from initial inquiry through order fulfillment.
• Generate quotations and convert opportunities into revenue-producing sales.
• Source products and negotiate pricing for manufacturers not currently supplied by Radwell.
• Review inventory availability and fulfill customer orders from stock when possible.
• Ensure prompt, professional, and accurate communication with customers.
• Maintain a high level of customer satisfaction through outstanding service and follow-up.
• Enter quotations and orders accurately into company systems.
• Confirm order details, delivery requirements, payment terms, and customer expectations.
• Meet daily sales activity and quote generation goals.
• Build and maintain customer records with complete and accurate information.
• Collaborate with internal departments to ensure customer commitments are met.
• Maintain product, pricing, and sourcing information within business systems.
• Perform database maintenance and support data integrity initiatives.
• Proactively develop new business through outbound customer outreach and relationship building.
• Achieve established sales, revenue, and productivity goals.
• Perform other duties as assigned.

Skills

Customer Service

Communication

CRM proficiency

Sales Cycle

MS Office

Teamwork

Problem Solving

Independent Working

Tools

Salesforce

Job description

Radwell International in Glendale, AZ is hiring an Inside Sales Representative to manage inbound sales opportunities, respond to customer inquiries, and deliver exceptional service via phone, email, and other channels.

You will develop and convert sales opportunities using Salesforce and other business systems, building lasting customer relationships. The role emphasizes staying motivated, customer-focused and thriving in a fast-paced sales environment.