Inside Sales Specialist - ERP/CRM & Customer Growth

Douglas Dynamics, Inc.; Rockland (ME); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) match

Profit sharing for full-time employees

Ongoing learning and development opportunities

Job summary

Douglas Dynamics, Inc. in Rockland, Maine is seeking an Inside Sales Representative to join its team. This role is vital for supporting customers and driving the long-term success of the company. The representative will manage customer relationships and inquiries effectively.

The ideal candidate should have a High School diploma and 1-3 years of related experience. A college degree is preferred. The position offers a competitive salary and comprehensive benefits.

Qualifications

• High School diploma required.
• 1-3 years related experience or training preferred.
• Ability to apply basic mathematical skills.

Responsibilities

• Manage relationships with customers via phone and email.
• Process orders and address customer inquiries.
• Maintain customer files and resolve complaints.

Skills

Customer Service

Communication

Problem Solving

Mathematical Skills

Basic Mechanical Aptitude

Education

High School diploma

College degree or equivalent experience

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

ERP system

CRM software

Job description

Douglas Dynamics, Inc. in Rockland, Maine is seeking an Inside Sales Representative to join its team. This role is vital for supporting customers and driving the long-term success of the company. The representative will manage customer relationships and inquiries effectively.

The ideal candidate should have a High School diploma and 1-3 years of related experience. A college degree is preferred. The position offers a competitive salary and comprehensive benefits.