Inside Sales Specialist - Building Materials

J&L Building Materials Inc.; Northern (KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Full medical, dental, vision benefits 

Health Savings Account with employer

401K with 6% employer match after 6 mo

Profit sharing bonus program

Paid time off

Paid holidays

Job summary

J&L Building Materials is seeking an Inside Sales professional at our Frazer, PA location to engage directly with customers at the counter and help drive sales through excellent service. You will assist with data entry, lead follow-up, and order processing while supporting inventory and delivery coordination.

The role emphasizes building strong customer relationships, utilizing Microsoft Office and POS/inventory systems, and delivering precise product information and quotes.

Qualifications

• Bachelor's or associate degree in business or related field, or GED with sales experience.
• At least 1 year of related sales experience.
• Familiarity with the building material industry or construction/contracting experience.
• Strong familiarity with technology including Microsoft Office Suite, and POS or inventory systems.
• Strong attention to detail and ability to communicate and follow procedures.
• Exceptional customer service skills.

Responsibilities

• Serve as internal salesperson and ensure that a high level of customer service and satisfaction is provided for all activities under his/her control.
• Consistently build and maintain positive customer relationships.
• Enter new customer data and other sales data for current customers into the computer database.
• Make outbound lead follow up calls to potential and existing customers by telephone and email.
• Handle inbound sales lead calls to convert calls into sales.
• Resolve customer complaints and disputes through the proper channels.
• Provide product demonstrations to qualified customers on request.
• Emphasize salable features, quotes prices and credit terms, and prepare sales orders.
• Estimate delivery to customers and investigate and resolve delivery issues as they arise.
• Coordinate and assist in the stocking, inventory, and cycle counting of all material.
• Prepare reports on business transactions.
• Attend all branch meetings.
• Travel to and attend meetings and seminars for product training.
• Perform all other duties as assigned.

Education

Bachelor or associate degree in business-related field

High school diploma or GED

Tools

Microsoft Office Suite

POS systems

Inventory systems

Job description

J&L Building Materials is seeking an Inside Sales professional at our Frazer, PA location to engage directly with customers at the counter and help drive sales through excellent service. You will assist with data entry, lead follow-up, and order processing while supporting inventory and delivery coordination.

The role emphasizes building strong customer relationships, utilizing Microsoft Office and POS/inventory systems, and delivering precise product information and quotes.