Inside Sales Specialist – B2B Plumbing & Industrial

Big Rivers Marketing; St. Louis (MO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Job summary

Big Rivers Marketing is seeking an Inside Sales Representative for our St Louis office. You will assist customers with pricing, purchase orders, and product inquiries, while maintaining strong phone and email communication with wholesalers, contractors, and engineers.

Work closely with Territory Managers and the Business Development Team to execute our sales plan. A reliable vehicle and basic software proficiency are required; college level education is a plus but not mandatory.

Qualifications

• Experience in Inside Sales or Customer Service is preferred.
• Candidate will have valid driver’s license and a reliable vehicle.
• Higher Education (college level), including a degree, is a plus but not required.
• Must demonstrate proficient use of Windows OS, Outlook, Excel, & Word.
• Must demonstrate superior Typing and Keyboarding skills.
• Must be able to work using remote teleconferencing platforms with customers and principals.
• Strong organizational skills a must.
• Effective at communicating both verbally and in writing using standard business protocols.

Responsibilities

• Answer pricing questions from our wholesale partners.
• Answer basic product questions from our wholesalers, contractors, & engineers.
• Input customer orders into our manufacturers order system.
• Help facilitate order entry and RGA processes for wholesale customers.
• Help customers handle problems relating to delivery expediting, order tracking, damaged goods, repair services, warranty.
• Maintain good working relationships with assigned manufacturers’ personnel including order entry, customer service, warranty, field service, and sales management.
• Must be able to operate in web-based systems of our manufacturer principals.

Skills

Inside Sales

Customer Service

Communication

Windows OS

Outlook

Excel

Typing

Teamwork

Video Conferencing

Education

College degree preferred

Tools

Outlook

Excel

Word

Windows OS

Order entry system

Teleconferencing

Job description

Big Rivers Marketing is seeking an Inside Sales Representative for our St Louis office. You will assist customers with pricing, purchase orders, and product inquiries, while maintaining strong phone and email communication with wholesalers, contractors, and engineers.

Work closely with Territory Managers and the Business Development Team to execute our sales plan. A reliable vehicle and basic software proficiency are required; college level education is a plus but not mandatory.