Inside Sales Specialist

Basima Tony, LLC; Knoxville (TN); On-site; USD 60,000 - 100,000; Full time

Job summary

RDI Technologies in Knoxville is seeking an aggressive Inside Sales Specialist to drive pipeline and bridge marketing campaigns with proactive outreach across Tier 1 accounts.

You will qualify opportunities, maintain CRM discipline in Salesforce, and engage high-value prospects using multi-channel outreach to accelerate trials and demos.

This fast-paced role rewards analytical, data-driven reps who can operate with speed, autonomy, and alignment.

Qualifications

• Experience in industrial automation, reliability, or process industries.
• Strong CRM discipline with pipeline tracking and data hygiene.
• Proven ability to convert cold lists and marketing leads into demos.
• Ability to quickly understand vibration analysis basics and non-contact monitoring advantages.

Responsibilities

• Own a Tier 1 account list (~300-500 high-potential accounts) for targeted outreach.
• Engage 13,000+ midstream and process-plant accounts with lighter-touch outreach.
• Qualify opportunities with budget authority, pain point, timeline, and technical fit.
• Maintain Salesforce CRM discipline and clean handoffs to sales managers.

Skills

Inside Sales

B2B Prospecting

CRM proficiency

Pipeline management

Multichannel outreach

Technical aptitude

Tools

ZoomInfo

LinkedIn Sales Navigator

Sales engagement tools

Job description

Knoxville, United States

Our client RDI Technologies is a leader in vibration monitoring solutions powered by their Motion Amplification® software. They enable customers to see and measure motion that cannot be detected with the human eye, transforming complex vibration data into powerful visuals that help industries solve problems faster, safer, and more effectively.

They're growing fast and resetting their go-to-market focus. They combine cutting-edge products with a culture built on Speed, Autonomy, and Alignment. They move fast, cut administrative noise, and empower their team to execute in real time.

Role Overview

They're hiring an aggressive, data-driven Inside Sales Specialist to serve as their prospecting engine. Reporting to the Director of Marketing, you'll bridge high-impact marketing campaigns with proactive pipeline creation; targeting Integrity Engineers, Reliability Directors, and Asset Health Managers across process facilities, pipeline operators, and compressor stations.

Rather than working an undifferentiated list, you'll operate against a tiered account strategy designed to get you to early wins fast while building toward full market coverage.

Key Responsibilities

Tiered Account Penetration

• Own a curated Tier 1 list of ~300-500 highest-potential accounts for high-touch, personalized outreach (research, multi-channel sequencing, direct engagement with Integrity Engineers and Safety Managers who hold capital inspection budgets).
  
• Drive the broader account universe (13,000+ midstream, refinery, and process plant accounts) through structured, lighter-touch outreach cadences, layering in Tier 1 accounts as they show engagement signals.
  
• Proactively engage RDI's installed base of 750+ legacy Iris M customers with a targeted upgrade campaign to Iris aiOne, highlighting speed, ease-of-use, and automated limit capabilities.
  
• Pursue static asset opportunities where Motion Amplification® solves piping vibration challenges that contact transducers can't safely or effectively address.
  
• Qualify high-value prospects for trial gear allocations, loaner units, and subsidized pilot rentals against a defined qualification framework (see below).
  

Qualification & Handoff

• Qualify opportunities using a defined framework - confirmed budget authority or access, a specific asset/reliability pain point, timeline, and technical fit - before handing off to Regional Sales Managers (RSMs).
  
• Maintain a shared definition of "pipeline-ready" with the RSM team to ensure clean, high-conversion handoffs.
  

CRM & Data Rigor

• Maintain strict CRM discipline in Salesforce, logging touchpoints, buyer personas, and pipeline stage in real time.
  

What Success Looks Like

• Ramp: Outreach cadences, CRM workflow, and your Tier 1 account list fully operational within your first 30 days; full productivity expected by month 3.
  
• Pipeline impact: Your work is measured by qualified demo and trial handoffs to their Regional Sales team, and by reactivation progress across our legacy Iris M customer base.
  
• Growth trajectory: As you build a track record against your Tier 1 accounts, your account list and territory scope will expand.
  

Qualifications

• 2-4+ years of Technical Inside Sales / B2B Prospecting experience, ideally in industrial automation, reliability, Oil & Gas, machinery, or technical enterprise hardware/software.
  
• Proven experience using ZoomInfo, LinkedIn Sales Navigator, and sales engagement tools for multi-channel outreach.
  
• Technical aptitude to quickly master and articulate value propositions, including vibration analysis basics and non-contact monitoring advantages.
  
• CRM proficiency with strong pipeline tracking and data hygiene habits.
  
• Demonstrated track record converting cold lists and marketing-sourced leads into scheduled, high-converting demos.
  

Your Profile

• Real-time execution mindset: you solve problems as they come up, not at the next weekly meeting.
  
• Resilient and persuasive: a large account universe reads as opportunity, not overwhelm - especially with a clear tiering strategy to focus your energy.
  
• Collaborative: you work well embedded inside Marketing, using content and campaign air cover to fuel daily prospecting.
  
• Driven by the win: you want a high-visibility role where your conversion rates directly move the needle on company growth.