Inside Sales Specialist

Trane Technologies; Cincinnati (OH); Remote; USD 50,000 - 65,000; Full time

Job summary

Trane Technologies is seeking an Inside Sales Specialist to support the outside sales team in Louisville, KY. This role involves managing customer inquiries, providing sales support, and transitioning customer accounts. Ideal candidates should possess strong communication skills and a customer service background, with the opportunity to grow into outside sales roles.

Benefits

Health insurance

Holistic wellness programs

401K match

Paid time off

Tuition assistance

Qualifications

• Customer service and inside sales experience preferred.
• Strong organizational, time management, and communication skills.
• Knowledge proficient in computer use.

Responsibilities

• Act as a key contact to customers to provide information on complete sales cycle.
• Contact current and potential customers to generate sales.
• Develop, sell, and convert accounts to recurring revenue service contracts.

Skills

Customer service

Inside sales experience

Organizational skills

Time management

Communication skills

Multi-tasking skills

Problem-solving

Comfort with computers

Education

Associates or Bachelor's degree

Job description

AtTrane Technologies^TM and through our businesses includingTraneandThermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:

Be a part of our mission!As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business.Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Thrive at work and at home:

• Benefitskick in onDAY ONEfor youandyour family, including health insurance and holistic wellness programs that include generous incentives –WE DARE TO CARE!
• Family building benefitsinclude fertility coverage and adoption/surrogacy assistance.
• 401Kmatchup to 6%, plus an additional 2% core contribution = up to8%company contribution.
• Paid time off,including in support ofvolunteerandparental leaveneeds.
• Educational and training opportunities through company programs along withtuition assistanceandstudent debt support.
• Learn moreabout our benefitshere!

Where is the work:

This position has been designated asRemote within Geographyand work will be performed in Kentucky.

Job Summary:

Trane in Louisville, KY ishiring an Inside Sales Specialist.As an Inside Sales Specialist, you will be supporting our outside sales team within the district.You will be responsible to strengthen communication, selling, negotiation, and technical skills to transition to outside sales, if desired.This position includes sales support from the time of inquiry to delivery, which requires equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. Inside sales specifically focuses on cold-calling, inactive accounts, lower volume purchasers, and providing quotes to all customers. As you become more experienced, you can support the outside sales force with lead generation, market intelligence, and contact with current customers. The most experienced inside sales specialists may be assigned to special projects, which require hands-on supervision of highly complex orders or those that require significant coordination with external entities.

Responsibilities:

• Act as a key contact to customers to provide information on complete sales cycle from quote through delivery.
• Contact current and potential customers to generate sales.
• Develop, sell, and convert accounts to recurring revenue service contracts.
• Ensure that all paperwork, purchase orders, rental agreements, reports etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
• Handle inventory to stocking levels. Ensure the order process is complete and error-free.
• Mentor peers and share standard methodologies with those less experienced as needed.

Qualifications:

• Customer service and inside sales experience preferred.Ability to understand the need, solve problems, and respond in an efficient manner
• Strong organizational, time management, communication and multi-tasking skills.
• A strong knowledge and comfort level with computers.
• HVAC experience preferred but not required.
• Associates or Bachelor's degree preferred but not required.

Compensation:

Base Salary:Starts at $50,000 and up based on experience.

Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.